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Juniper Brings Intent-Based Networking to the Edge

Many predicted that the cloud would be the death knell for data centers. The use of public cloud services would make data centers obsolete...

Contact Center Trends and Tech: Engagement is Omni-Channel

COVID-19 accelerated a buy-from-home economy, expanding the role of the contact center beyond customer support to building customer relationships. According to a new report...

Making Digital Transformation a Priority, Telcos Move to a Data Cloud

Most telecom operators have been in business for many years and as a result have many disparate systems scattered across the organization. These include...

What Super Bowl LVI Revealed about Wi-Fi Technology

It’s a well-known fact that Internet connectivity in high density environments like stadiums can be erratic and slow. Anyone who has been in airport,...

Aruba’s David Hughes on Networking Trends, from Microbranches to NaaS

I spoke with David Hughes, Chief Product and Technology Officer at Aruba, about key trends in networking, including the relationship between security and networking. ...

How Automation Drives Today’s IT

Automation can provide us with new ways to perform software root cause analysis, it can help tune systems for improved performance, and it can...

Deployment Options Are Coming For Private 5G

There is perhaps no hotter current topic in networking than private 5G (P5G). Finally, a wireless technology that’s as fast as wired networks but...

3 Emerging Trends in Streaming Data

Data flow has been stuck in the past, slowing down decision making in key areas such as supply chain, retail and finance. The data...

The Future of Observability is Beyond MELT

Observability is a hot tech topic yet has also become one of the industry's most overused buzzwords. The term means understanding the behavior, performance,...

Bring Your Own Carrier Solves Cloud Contact Center Migration Pain

Today's high focus on customer experience is prompting many businesses to modernize their contact centers. As companies shift their communications to the cloud, it...