The Lloyd Group is not a managed service provider. Co-founder, President and CEO Adam L. Eiseman wont even let the staff of his New York-based solution provider use the words.
"We banned managed services from our vocabulary years ago," Eiseman told audiences Oct. 15 at the Ingram Micro Venture Tech event, in Las Vegas, Nev.
Eiseman considers his company a managed care provider, a model he says offers a proactive, holistic approach to services that allows his company to function like an enterprise IT department. The Lloyd Group delivers a bundle of software, hardware and services that covers all aspects of a customers business processes instead of simply delivering a tool or service—security, disaster recovery or network monitoring, for instance—for a specific pain point, Eiseman said.