Enterprise Mobility: 10 Ways Apple Can Fix the Google Voice Public Relations Blunder

 
 
By Clint Boulton  |  Posted 2009-08-14 Email Print this article Print
 
 
 
 
 
 
 
 
Apple is now in a public relations nightmare after banning Google Voice applications from its App Store for duplicating features on the company's iPhone. Apple did not adequately explain the reason for the ban and the Federal Communications Commission came calling, sending letters to Google, Apple and iPhone carrier AT&T to get to the heart of the matter. Was Apple behind the Google Voice ban? Was it AT&T? Even if AT&T was the trigger, it was Apple that took the public initiative to ban Google Voice, which aggravated some programmers and bloggers enough to quit the iPhone. Customers are angry and the government wants to find out how this happened. Apple and the others have until August 21 to answer the FCC's inquiries. We can't help Apple with the current issues, but here's how Apple can improve its reputation to avoid future flare-ups.
 
 
 

10 Ways Apple Can Fix the Google Voice Public Relations Blunder

Apple is now in a public relations nightmare after banning Google Voice applications from its App Store for duplicating features on the company's iPhone. Apple did not adequately explain the reason for the ban and the Federal Communications Commission came calling, sending letters to Google, Apple and iPhone carrier AT&T to get to the heart of the matter. Was Apple behind the Google Voice ban? Was it AT&T? Even if AT&T was the trigger, it was Apple that took the public initiative to ban Google Voice, which aggravated some programmers and bloggers enough to quit the iPhone. Customers are angry and the government wants to find out how this happened. Apple and the others have until August 21 to answer the FCC's inquiries. We can't help Apple with the current issues, but here's how Apple can improve its reputation to avoid future flare-ups.
10 Ways Apple Can Fix the Google Voice Public Relations Blunder
 
 
 
 
 
 
 
 
 
 
 

Submit a Comment

Loading Comments...
 
Manage your Newsletters: Login   Register My Newsletters























 
 
 
 
 
 
 
 
 
Thanks for your registration, follow us on our social networks to keep up-to-date
Rocket Fuel