TurboTax: So What Do I Do Now?

Opinion: The test results are in, and the dust has settled. Intuit's TurboTax has some real DRM flaws. But they're not fatal, at least not for everyone.

Like many of you, Ive been avidly following the DRM dust-up between Intuit and unhappy TurboTax customers. And because I edit ExtremeTech, Ive had a professional as well as a personal interest in the outcome. While I shared the outrage of ExtremeTech members, I knew it was important that we do a thorough and impartial job of separating fact from fiction.

But along with my technical interest in how Intuit did (or did not) implement Macrovisions SafeCast, Ive had a more personal stake. For the last seven years Ive been a faithful user of Intuits Quicken and TurboTax products. I live my financial life mostly through Quicken, and then every year I feed my tax data right to TurboTax – it makes filling out those IRS forms a breeze. But as the story developed, I wasnt so sure about this year – could I have turbo-ed my last tax return?

Before my recommendations on what you should do, its probably worthwhile to review how we got where we are today – with hours and hours of exhaustive lab testing, thousands of angry messages from users, and finally, significant changes from Intuit in how TurboTax is protected and used.

Turn the page for an in-depth time-line of how the TurboTax / SafeCast problems first surfaced, and what Intuit has done so far to address the problems. If you just want to know whether to use TurboTax or not, head right to our What Should I Do section.