Once little more than marketing schemes designed to promote gear purchases, vendor-sponsored certification programs are fast becoming a respectable way for application service providers...
CONTENTContext Media Inc., of Providence, R.I., has launched the next version of its content management and distribution platform.Interchange Platform 2.0, which is available now,...
Peregrine Buys RivalPeregrine Systems will buy Remedy, a competing maker of helpdesk and customer relationship management software, in a deal valued at about $1.1...
More DishEchoStar Communications says it is moving within striking distance of No. 1 satellite television provider DirecTV, adding 1 million new customers in a...
Internet service companies are getting close to establishing a nonprofit organization to monitor the pipes of about 20 members, in an effort to keep...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...