10 Things Chrome OS Needs to Break into the Enterprise
10 Things Chrome OS Needs to Break into the Enterprise
Reports are suggesting that Google Chrome OS for enterprise users will be available in 2011. Google has yet to make a definitive statement on it, but it seems rather likely that the search giant will work toward offering the service sooner rather than later, so it can capitalize on the burgeoning netbook market in the corporate world.
The enterprise has waited too long to find a viable alternative to Windows.
And although it still has a long way to go, Chrome OS might just be that
alternative.
But before we crown Google's Web-based browser a Windows killer in the
enterprise, it's important to consider
what it needs to feature to even get close to competing with Microsoft's
operating system.
Windows is the dominant player in the enterprise. It's relied upon by
companies looking for increased productivity and compatibility with
applications. Simply put, Microsoft has cornered the corporate OS market, and
Google will need to work hard to break into it.
Let's take a look at some of the features Chrome OS must boast when it's
eventually offered to businesses.
1. Speed
If there's
anything that corporate employees really want, it's speed. They want to be
able to perform tasks as quickly as possible, so they can get on to the next
one. Currently, Windows is a little slow. Google can capitalize on that. If
Chrome OS runs quickly enough on a netbook, the company could use it as a
marketing tool. Make it fast, Google. That's step one.
2. Power
Chrome OS will be running on a netbook at first, so we can't expect too
much power from it. That said, corporate employees need more than an average,
run-of-the-mill consumer-friendly netbook. Even on a mobile PC, corporate needs
are greater than those of consumers. Google needs to realize that and improve
its operating system accordingly.
3. Compatibility
It's extremely
important that Chrome OS work with legacy products companies are currently
using. It's understandable if older devices or peripherals don't work, but
some products will be necessities for companies. Part of the reason for
Microsoft's dominance in the corporate space is its compatibility with all the
hardware and services that companies currently employ. If Google even wants to
make a mark in the enterprise, it needs to work on compatibility.
4. Strong support
Companies will undoubtedly have trouble with Chrome OS. Since its something
totally different from Windows, employees will run into issues that could
cripple their productivity. That's precisely why a strong support system is so
necessary. IT professionals need to be able to contact Google with issues and
have the Web company respond with actionable solutions. Microsoft's customer
support might not be the best on the market, but it works. Google's must work
too.
Security, Data Backup Essential for Enterprise Adoption
5. Developer support
As important as legacy products are to companies, so are their
applications. Currently, the
vast majority of software packages that companies use are only capable of
running on Windows. For many applications, working on a netbook is
impossible. But Google needs to ensure that simpler applications will work on
Chrome OS. That means it should play nice with developers and give them the
latitude they require to get their products working with Chrome OS. Google
can't follow Apple's example. It needs to open Chrome OS up to any developer.
6. Security features galore
Security is a major issue for corporate customers. They need to know that
if they transmit sensitive data over the Web, information won't be made
available to malicious hackers. They should also be sure that the operating
system they're using is secure from other threats. That's up to Google. If the
Web company wants to be a successful enterprise-OS provider, security needs to
be a priority.
7. Backup solutions
Windows 7 currently offers several backup features, making it easy for
users to save important data. Chrome OS needs to boast similar offerings.
Losing data is a nightmare for corporate customers. If Google can offer software
that makes it easier for companies to back up their data, it could mean huge
rewards for the search giant. Security is important, but so is keeping data
backed up.
8. Offline mode
If corporate employees don't have access to the Web, they
need to be able to continue being productive. I understand that Chrome OS
is Web-based, which means it's only really useful if there is a live Internet
connection pumping through the computer, but companies won't appreciate that.
An offline mode will allow employees to keep working, regardless of an Internet
connection. When they link back up with the Internet, then they can sync all
their progress with Chrome OS online. An offline mode is a must-have.
9. A more powerful Google Docs
Google Docs is great for consumers who want a simple, free productivity
suite. But for companies, the software falls flat. Google needs to drastically
improve Google Docs and make it a more appealing alternative to Microsoft
Office. If it can achieve that goal, it's possible that more companies will try
out Google's operating system. If not, few companies will leave Microsoft's
side.
10. An eye on Microsoft
The beauty of Chrome OS is that it's open source. That differentiates the
product from Windows. But if Google wants its service to steal some market
share away from Redmond, it needs
to watch what Microsoft is up to. Numerous times before, Microsoft has beaten
companies that have challenged Windows. And although Google is powerful and a
major contender, Microsoft is huge too. It has the cash and power to take down
Google.
If Google wants to be successful in the enterprise, it needs to keep a close
eye on Ballmer and Company.
