CharTec Updates Backup Disaster Recovery Appliance

 
 
By Nathan Eddy  |  Posted 2011-08-26
 
 
 

Hardware as a Service and managed services provider sales training specialist CharTec announced the latest version of its backup and disaster recovery solution featuring improved restore times, reporting functionality and offsite transfers to help enable managed service providers with the ability to deliver more rapid, reliable recovery of clients' computing environments. Built upon the original appliance, CharTec's latest offering further fortifies users' business-critical infrastructures by ensuring enhanced uptime through real-time onsite data protection as well as fortified offsite backups.

The CharTec BDR appliance leverages the disaster recovery and business continuity strengths of StorageCraft's Image Manager Enterprise by using the Head Start Restore feature, which improves virtualization times and shrinks the time needed for system recovery by restoring most servers in 30 minutes or less. Utilizing the latest StorageCraft release of 4.1.5 allows MSPs to backup their clients' systems and data on Windows servers and recover it to any kind of environment - a virtual machine, physical hardware or to the cloud.

"With the BDR appliance, CharTec has provided us with a solution that helps us deliver more efficient, reliable and higher-quality IT to customers looking for a better way to protect their data," said John Pyron of IBNS.  "CharTec is continually improving their product offerings to ensure that we have access to the latest technologies available on the market today.  By enhancing what was already a solid backup and recovery solution, they help us eliminate client risk and downtime while helping us grow recurring revenue and increase profits."

A newly designed partner portal provides increased functionality and is brandable with the partner's logo. An RMM agent enables the CharTec BDR appliance to deliver restore of any backup image remotely at any time.  Reporting functionality on the portal allows partners to see detailed information about their backups and virtualization and will allow them to show their clients a detailed report on the status of their BDR.

An upgrade to the latest Doyenz offsite agent improves offsite transfer from the previous BDR release as well. Data is automatically stored and sent offsite with cloud virtualization included in all BDRs in the event of total site loss. CharTec is making these improvements available to existing BDR's previously deployed for no out of pocket expense to CharTec partners. CharTec deployment teams will log in and complete the software upgrades for partners with the intent of eliminating the complexity and time needed to process the upgrade by the partner.

"Innovative product offerings are a hallmark of CharTec and with the latest release of our BDR appliance, we remain ahead of the curve in providing partners with the means to offer clients the ultimate business continuity in the market," said Alex Rogers, CharTec's CEO. "By providing a stronger product offering, we help strengthen the relationship between MSPs and clients by ensuring that data is fully backed up and available in times of disaster."

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