Google Chrome OS Cr-48 Review Reveals Funky Keyboard

By Clint Boulton  |  Posted 2010-12-14

Google Chrome OS Cr-48 Review Reveals Funky Keyboard

Google's Chrome operating system Cr-48 notebook is a newfangled mobile Web computing device that does a lot of what a netbook does, serving Web applications via a browser.

It's how users access those Web apps that is different than a netbook. Not better, but definitely different.

Cr-48 is the test machine Google is giving to media, business partners and some lucky consumers as the lynchpin of its Chrome OS pilot program.

The program is the search engine's consolation offering for missing its own holiday 2010 deadline for getting Chrome OS machines into the hands of consumers via computer makers. Samsung and Acer are expected to ship Chrome OS notebooks in mid-2011. 

The CR-48 has a black matte finish that feels chalky to me. I prefer the feel of the sleek, black plastic encasing my Asus Eee PC netbook to the Cr-48 shell.

However, the Cr-48's 12.1-inch screen size is full bodied and pretty crisp for a test gadget. The device has a VGA port on one side and a single USB port on the other.

When you flip open the lid, Chrome OS boots within 6 seconds because Google has effectively removed the BIOS boot layer. It also naps when you close the lid, fires up in one second when you reopen it, and reconnects to the Web and your apps/Web pages instantly.

There is a power button on the top right of the keyboard users can press and hold for a few seconds to officially power up and down when the lid is open.

Setting up the device is a dream -- 5 minutes start to finish. Users pick their language, then their WiFi network, let Chrome OS take a picture of them (this can be skipped), enter their Google Account and they're ready to go.

When I got online I was pleased to see all my Chrome bookmarks ported right to the Cr-48, courtesy of Google sync feature in Chrome. I was greeted with the Getting Started screen, which runs through the machine's functionality in nine steps. The keyboard functionality is the biggest deal here. It takes some getting used to.

Laptop users are accustomed to having separate directional touch pads and execution buttons. In the Cr-48, the two are integrated.

For a closer look  at the Cr-48 notebook, please click here.

As with Apple Macbooks, the directional pad and execution button are one and the same, and you can navigate the Web and click on content with one hand. Check that: one finger.

As a PC user, once you get past the initial awkwardness of muscle memory that has you accustomed to using one hand for the touchpad and one for the execute button, the Cr-48 works well.

To right click, you put two fingers on the touchpad press down, and let go. Scrolling is different, too. You have to take two fingers and swipe up or down on the touchpad. This felt very awkward for me, was unresponsive and, I would argue on the whole, was poorly done. It's way too slow to respond.

To be fair, you can click the Chrome controls wrench in the top right of the browser window to adjust the touchpad sensitivity. This helps a bit, but you're better off plugging in a mouse and being done with it.

How about the other buttons on the keypad? Strange. The caps lock key has been replaced by a search button, the same one found on Google TV hardware controllers. Click the button and a new Chrome tab opens.

Chrome OS Would Play Better in a Tablet

To do caps, you click Shift, then type your letter, but if you're really set on having the cap's lock button, just go to that trusty wrench button and click settings, then modifier keys to make the search button a cap's lock button. That's what I did. I don't need a search button on my laptop.

Above the normalized QWERTY keyboard are what I call Web control keys. Where these are normally function keys on my Eee PC, Cr-48 has: back and forward browsing keys, a reload button, a full screen key, a next window key, buttons to boost or reduce screen brightness, a mute button and volume buttons, all bookended by the requisite escape key and power button.

These all did their duty well enough. Google also offers keyboard shortcuts, which display when you hot Ctrl-Alt?.

Performance of Chrome OS was fast and enjoyable. Browsing the Web was fine, including graphically intensive Websites such as Google's Chrome Web Store, accessible from an icon on the new tab page in Chrome, worked well for the most part.

All files are stored online in the cloud. The Cr-48 does not store any of that data because there is no hard drive. Chrome users will manage their settings through the Personal Stuff tab under settings when they click the wrench. Users can also provision the Cr-48 for guest access mode so that friends can browse the Web without accessing your data.

When you find an app to download, you just click to install and it shows up on your App Wall in 5 to 10 seconds. I easily installed the first two that struck my interest, NPR Radio for Chrome and HootSuite for social media apps.

Rovio's Angry Birds failed to install for me, however. I notified Google by clicking the bug icon next to the wrench. Feedback will prove invaluable for Google Chrome OS going forward.   

In addition to WiFi, the device has a 3G radio. Google contracted with Verizon to serve Cr-48 users 100MB of data every month for two years. Activating this was as easy as clicking the network button and choosing the Verizon Wireless option, entering a zip code, picking a data option and entering my personal info.

Users who require more than the 100MB monthly data allotment can also choose an unlimited day pass for $9.99, or 1GB for $20, 3GB for $35 or 5GB for $50, all per month.

This is a nice boost for people who want to use Cr-48 without the benefit of a WiFi connection. In effect, the notebook acts like any cell phone served by a carrier. Use and standby time of the machine is eight hours, which held up under our tests running Web apps, surfing the Web, etc.

I enjoyed the Cr-48 as a Web surfing device, but realized quickly I couldn't do any serious work in Google Docs on it until I plugged in a mouse. I just didn't care for the directional pad.  

Assuming this experience will be ported to official Chrome OS notebooks from Acer, Samsung, HP, Lenovo and whomever else launches them, I have a hard time seeing this paradigm proving popular launching in a massive ocean of tablet mania next year.

This is especially true as tablets become more friendly toward the productivity work Google expects us to do on our Chrome OS notebooks. I expect Apple's iPad 2 and Android Honeycomb-based tablets to be better suited for work.

All this is to say that Google would have been better launching Chrome OS in a tablet form factor, turning the funky keyboard into virtual keys that are easy to tap and swipe. Chrome OS is fine; it's the form factor of the new keyboard that's questionable.


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