10 Ways Microsoft Can Dodge Damage from EU Browser Ruling
10 Ways Microsoft Can Dodge Damage from EU Browser Ruling
For years, the European Union has had a target on Microsoft. The governmental body has taken the software giant to task on several issues surrounding both its software and Web endeavors.
But nowhere is the impact of all those efforts so dramatically felt than in
the EU's decision to force Microsoft to give users the option of picking the
browser they want to use when they boot up Windows. The ruling also requires
Microsoft to make it easy for users to download the browser of their choice
without being required to follow several steps to do it.
As expected, Microsoft is downplaying the ruling. It contends that although
it's giving the millions of European users a choice of browser, it doesn't
expect Internet Explorer to lose too much market share. And with a dominating
61 percent share of the worldwide browser market, the company likes to look at
current figures rather than worry about the future.
But worrying is exactly what Microsoft should be doing right now. Never
before has it been so easy for users to pick the browser they really want to
use. The ruling could have a major effect on Internet Explorer's market share.
And the company needs to be prepared for that.
Luckily for Microsoft, it can do some things to protect Internet Explorer and
deaden the blow of being forced to offer other browsers to users. It just takes
some time, money and a few smart strategies.
Let's take a look at what Microsoft needs to do:
1. Work on security
For years, Microsoft
has been dealing with complaints over Internet Explorer security. It has
contributed to Mozilla's Firefox success. It has also helped Google Chrome grow
its market share as the rest of the browsers on the market decline. If
Microsoft wants to limit the impact the EU's ruling will have on Internet
Explorer, it needs improve the browser's security first. Yes, it's that
important.
2. Improve Internet Explorer's speed
One of the main reasons some users would switch to Google Chrome or even
Opera is speed. Users want to be able to surf to a Web page quickly without the
browser slowing them down. In many tests, researchers have found that Internet
Explorer is somewhat slower than the competition. If Windows owners realize
that, they might opt for something else. Microsoft needs to work hard at
improving its browser's speed as soon as possible.
3. Announce enhancements
No one is expecting Microsoft to totally revamp Internet Explorer
overnight. But the company needs to be proactive and announce updates to the
software that will be coming at some point in the not-too-distant future. It
should talk about security and speed in that announcement. It should also
discuss how it plans to improve the software going into 2011. If users find out
about those upcoming updates, they might deploy Internet Explorer and wait to
see what happens.
4. Focus on name recognition
One of the most important things Microsoft has going for it is Internet
Explorer's name recognition. Many Windows users are novices who want only to
check e-mail and surf the Web every now and then. All they know is Internet
Explorer. And in some cases, the software's icon has become synonymous with the
Internet. Microsoft needs to realize the importance of Internet Explorer, its
logo and its name recognition. All that could stymie the growth of some of its
competitors.
Microsoft Needs to Build for the Future
5. Advertise
It might not be the Microsoft way to promote Internet Explorer through
conventional advertising avenues, but it's the smart move. Windows users need
to be reminded that, according to Microsoft, they
should use Internet Explorer before any other browser. They also need to be
reminded that it's the browser they have likely been using for a long time. The
value of advertising can't be underestimated.
6. Start acquiring
Microsoft has billions of dollars in its coffers. If the company loses
browser market share, it should acquire some competing firms to ensure that,
going forward, it won't need to worry so much. Admittedly, such a move might
raise some red flags with the EU and other government regulators. But if
Microsoft starts losing major market share, they might be less likely to
take offense.
7. More extensions
Part of the value of Mozilla's Firefox browser is the availability of
extensions. Whether it's social-networking integration or productivity apps,
the browser accommodates developer desire to expand their Websites or services
beyond their own domain. It also improves the experience of using a browser.
Internet Explorer has some extensions available, but they pale in comparison to
Firefox. Microsoft needs to work harder at delivering extensions before Firefox
gets new users to see value in them.
8. Find Google's weakness
If Microsoft should be worried of any company in the browser market, it's
Google. Even before the EU imposed its regulations, the search giant's
Chrome browser was gaining ground on Internet Explorer. Now that the EU has
practically started a new browser war, Google could gain significant ground in
a short amount of time. Realizing that, Microsoft needs to analyze Chrome and
attempt to find its core weakness. It can then exploit that both in its
advertising efforts and by improving upon that weakness in Internet Explorer.
That might be the only way Microsoft can stop Chrome before it's too late.
9. Think simplicity
A key reason why so many users pick a browser like Google Chrome is its
simplicity. Users need only to load it up and browse with little interaction
with menus. Internet Explorer needs to be simpler to use. Prior to the EU
ruling, Microsoft didn't necessarily need to make Internet Explorer simpler
because it knew few users would switch to other browsers. But now, switching is
much easier and they might find a viable browser in Chrome. Make Internet
Explorer easier to use, Microsoft. It's for your own good.
10. Stay focused
Although making
other browsers available to European Windows users will hit Microsoft hard over
the next few months as it loses market share, the company needs to stay
focused on the bigger prize: browser-market dominance. It might lose market
share in the near term, but if it can work hard at improving Internet Explorer
and advertising its value, the company can come out on top. This isn't a
sprint, it's a marathon. Microsoft needs to remember that.
