First Peek at Microsofts Dynamics Live CRM

 
 
By eweek  |  Posted 2012-05-28
 
 
 

First Peek at Microsofts Dynamics Live CRM

Microsoft showcased its new on-demand Dynamics Live CRM service July 10, which will be operated and managed within its data centers and initially available in the United States. It is based on the upcoming release of Microsoft Dynamics CRM, code-named Ti

First Peek at Microsofts Dynamics Live CRM

First Peek at Microsofts Dynamics Live CRM - User Choice

Users can select the organization they want to access.

First Peek at Microsofts Dynamics Live CRM - User Choice

First Peek at Microsofts Dynamics Live CRM - My Workplace

A users Workplace, which gives them access to their activities, calendar, customer accounts and contacts.

First Peek at Microsofts Dynamics Live CRM - My Workplace

First Peek at Microsofts Dynamics Live CRM - My Workplace: Calendar

Users can see what appointments they have using the Workplace Calendar.

First Peek at Microsofts Dynamics Live CRM - My Workplace: Calendar

First Peek at Microsofts Dynamics Live CRM - CRM Resource Center

The Resource Center gives users access to content, including blog posts, newsgroups and articles.

First Peek at Microsofts Dynamics Live CRM - CRM Resource Center

First Peek at Microsofts Dynamics Live CRM - Customizing Microsoft Dynamics Live CRM

Here, users can customize system entries, forms, attributes and views; download Web Service description files for programming; as well as import and export entity, template and configuration customizations.

First Peek at Microsofts Dynamics Live CRM - Customizing Microsoft Dynamics Live CRM

First Peek at Microsofts Dynamics Live CRM - Customizing an XML File

Users can upload XML files that can then be used to customize Dynamics Live CRM for, say, an event management application.

First Peek at Microsofts Dynamics Live CRM - Customizing an XML File

First Peek at Microsofts Dynamics Live CRM - Importing Customizations

Users can import entity, template and configuration customizations.

First Peek at Microsofts Dynamics Live CRM - Importing Customizations

First Peek at Microsofts Dynamics Live CRM - Customized Events

Users can view details of client events, such as upcoming conferences.

First Peek at Microsofts Dynamics Live CRM - Customized Events

First Peek at Microsofts Dynamics Live CRM - Mashups

A mashup view of a users customized event with Microsofts Virtual Earth.

First Peek at Microsofts Dynamics Live CRM - Mashups

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