Enterprise Applications: IBM Goes Social: 25 Examples of Big Blue Becoming a Social Business

 
 
By Darryl K. Taft  |  Posted 2012-01-19
 
 
 

IBM Connections

There are 635,000 internal users of IBM Connections, including contractors.

IBM Connections

Blogs

IBM has 20,000 blogs, and in 2005, a set of IBM employees-using a wiki-created the first set of guidelines for their colleagues who wanted to blog.

Blogs

Bloggers

IBM has more than 105,100.

Bloggers

Communities

IBM has more than 74,800 communities, touching on just about everything Big Blue, from hardware and software to services and partners.

Communities

Activities

IBM has more than 203,300 activities, designed to make it easier for IBMers and their teams to organize their work and plan their efforts.

Activities

Bookmarks

There are more than 1.33 million bookmarks, all designed to help Big Blue employees more easily find and access the Websites they routinely visit.

Bookmarks

Shared Files

There are 475,000 files shared (and 9.5 million downloads).

Shared Files

Wikis

IBM has 50,000 wikis, another way to enable employees to more easily collaborate.

Wikis

Locator Service

There are 31,000 IBM experts enrolled in Big Blue's Expertise Locator service.

Locator Service

Sametime

IBM has 400,000 unique users of its Sametime instant messaging within Big Blue.

Sametime

Daily Users

There are about 360,000 unique daily users of Sametime IM at IBM.

Daily Users

Concurrent Users

During peak load at IBM, there are 230,000 concurrent users of Sametime.

Concurrent Users

Messages Per Day

On any given day, there are 50 million Sametime instant messages shared within IBM.

Messages Per Day

Messages Per Second

All that IMing translates to about 578 Sametime instant messages sent per second within IBM each day.

Messages Per Second

Log-Ons

There are 1.1 million Sametime log-ons each day at IBM.

Log-Ons

LotusLive

Every month, there are 30 million meeting minutes for LotusLive Meetings at IBM.

LotusLive

Facebook

IBMers also leverage Facebook, the world's largest social network: There are 198,000 current Big Blue employees on Facebook.

Facebook

LinkedIn

Another 281,000 current IBM employees are on LinkedIn, with 16 million first-order connections and 615,000 IBM followers.

LinkedIn

Twitter

Twitter is another popular social networking tool at the company, with more than 20,000 identified IBMers on the site.

Twitter

Indy Blogs

There are thousands of individual IBMers blogging on independent sites.

Indy Blogs

developerWorks

IBM's how-to developer Website has 8 million users and 300,000 profiled members.

developerWorks

GreaterIBM Connections

The GreaterIBM Connections group for current and former IBMers and retirees supports more than 100,000 IBM alumni on its network.

GreaterIBM Connections

Market Leader

Research firm IDC ranked IBM No. 1 in worldwide market share for social platform software for 2009 and 2010.

Market Leader

Cloud

IBM LotusLive has become IBM SmartCloud for Social Business. It's designed to simplify access to business-grade file sharing, social networking, communities, online meetings, instant messaging, email and calendar. In addition, IBM SmartCloud for Social Business will deliver a cloud-based productivity suite allowing users to co-edit documents in real time.

Cloud

Mobile

IBM's new social software supports most popular mobile devices, including tablets. The software runs on Apple's iOS, Google's Android and RIM's BlackBerry platforms, and will soon be on Microsoft's Windows Phone.

Mobile

Rocket Fuel