10 Reasons Why Verizon Might Regret Getting the Apple iPhone
10 Reasons Why Verizon Might Regret Getting the Apple iPhone
News reports
say that Apple is planning to bring its wildly popular iPhone to Verizon
Wireless' network. According to the reports, the deal will make the iPhone available
on both AT&T's network and Verizon's as part of Apple's desire to increase
the availability of its smartphone.
Although Apple has yet to comment on whether or not the iPhone will be
available on Verizon's network, it seems rather likely. In most countries world
where the iPhone is available, the smartphone can be used on multiple carrier
networks. It's a model that has worked extremely well across Europe
and helped Apple increase market share in those countries at an astounding
rate.
In the United States,
the issue is a bit more complicated, since the iPhone running on AT&T's
network is based on GSM technology, while an iPhone on Verizon's network would
require CDMA technology. It's not a major technological hurdle, but it's one
that so far, Apple hasn't tackled.
Assuming the iPhone does come to Verizon's network this year, consumers should
be happy. Verizon has millions of subscribers around the United
States who have been waiting for the iPhone.
And AT&T customers who might not like the company's network will be happy
to know that they can go elsewhere to enjoy the same iPhone experience.
But I wonder if Verizon Wireless will be all that happy about it. Sure, the
company might have been working hard to bring the iPhone to its network for
quite awhile, but with Apple, it gets more than a phone. As AT&T has
learned, Apple's clout can have a powerful (and sometimes negative) effect on
carriers. And
it can use the iPhone as a weapon to get what it wants.
Verizon might want to think twice about the iPhone. Here's why:
1. Apple commands loyalty
Steve Jobs isn't a slouch when it comes to strategy. He knows how to form
the right partnerships that will see his company's products enjoy preferred
treatment over the competition. Verizon
shouldn't expect him to change his tune when the iPhone comes to Verizon's
network. As we have quickly learned from its partnership with AT&T,
Apple wants the iPhone to steal the show. AT&T might offer other devices,
but it's the iPhone that needs to enjoy the most prominence of all the phones
on AT&T's store shelves. What makes anyone think that Apple won't require
the same treatment from Verizon?
2. Android isn't so bad
Verizon has helped bring Android devices to the mainstream. Through its
partnerships with Google and Android vendors, the company has offered fine
alternatives to the iPhone. Granted, they don't sell nearly as well as Apple's
smartphone, but they do provide users with an alternative that might keep those
subscribers with Verizon. Once the iPhone comes along, all that will change.
Verizon's relationship with the Android platform and its control over those
smaller vendors will be nothing compared with the relationship it will need to
maintain with Apple. Android will seem like a treat compared with an Apple partnership.
3. App Store issues
AT&T has used its partnership with Apple on numerous occasions to block
apps from entering Apple's App Store. The company contends that those requests
were based on its desire to safeguard its business. In the meantime, the
company has caught significant flak for not allowing Apple to add those
applications to the store. Verizon Wireless might not want to deal with that.
The carrier will undoubtedly ask Apple to reject certain apps. And when that
happens, a similar backlash will almost certainly ensue.
4. AT&T still has it
Let's not forget that in the scenario being predicted by the latest
reports, Apple
would still offer its iPhone on AT&T's network even though the smartphone
would come to Verizon's store shelves. Verizon might not like that part of
the deal. In recent months, the two biggest carriers in the United
States have been gunning for each other over
coverage and availability of 3G connectivity. The companies really hate each
other. Verizon might be happy to have the iPhone at first, but it almost
certainly would rather have it exclusively.
Market Share, Installed Base
5. Market share concerns
The more market share Apple gains, the worse it will be for Verizon (and
AT&T for that matter). The only
reason Apple might be planning to bring the iPhone to Verizon's network is
to increase its market share in the space and hold off any attempts by Google
to cut into Apple's share with Android. But is that really good for Verizon?
The more iPhones Apple sells, the more money Verizon makes. But it also gives
Apple even more leverage. After all, if Apple sells millions of iPhones,
Verizon simply couldn't afford to strain its relationship with Apple. The last
thing the company needs is to get a new iPhone months after AT&T simply because
Apple isn't happy with it. More Apple market share means more Apple power,
which can only mean less power for Verizon.
6. Apple's other endeavors
Outside of the mobile market, Apple has done its part to dominate several
markets. Along the way, it has made some enemies with companies that it has
partnered with. Nowhere is that more evident than in the music space. After
partnering with record labels and playing by their rules for awhile, Apple
turned the tables once the iPod gained critical mass. The company realized that
the record labels needed Apple and its iPod, and it capitalized on that
situation. If it can achieve similar results with the iPhone, it might only be
a matter of time before Apple turns its relationship with Verizon into a nightmare
for the carrier.
7. AT&T's installed base
Although the iPhone will help Verizon, the company needs to be aware that
there is a huge installed base on AT&T that might not want to switch to its
service. Plus, the market is watered down a bit, since many of the folks who wanted
an iPhone already have it. That doesn't mean that Verizon won't see strong
iPhone sales-it definitely will-but it does mean that the benefit of being the
second iPhone provider isn't nearly as great as being the first provider.
8. iPad conundrum
Lest we forget, the 3G version of the iPad uses AT&T's 3G network to
help users connect to the Web away from WiFi. If Verizon decides to ink a deal
with Apple, the
company needs to work hard to also offer 3G connectivity to iPad customers.
Although the iPad won't affect iPhone sales in any way, it does mean that Apple
is cozying up to AT&T just a little too much. The last thing Verizon needs
is a strong bond between Apple and AT&T. That's just not good for business.
9. The different standard
Due to the iPhone's notoriety, it's held to a different standard than most
phones and it's put under a microscope far more often than any other mobile
phone on the market. Verizon will need to be careful in how it handles issues
that will surely arise with the iPhone. A single misstep, and the company will
be forced to deal with the backlash. AT&T hasn't done a very good job of
handling iPhone issues. And based on its own track record, it's doubtful that
Verizon will be able to do much better. In most cases, carriers simply do what
they want with policy changes, and few people notice. But when the iPhone is
involved, it becomes a major story. That kind of attention isn't always a good
thing.
10. Opportunities beyond Apple
Apple's iPhone is undoubtedly a great phone to offer. It enjoys the kind of
attention from consumers that no other phone ever has. But it's not the end-all
either. Verizon
has been extremely successful without selling the iPhone. And its
partnerships with other vendors have proved profitable. In other words, Verizon
has found significant opportunities beyond the iPhone. and it might want to
explore those more.
The iPhone is a fine device. But it carries with it significant baggage that
Verizon might soon find is a costly and uncomfortable burden.
