Thriving by Dis-Automation
One particular segment of the IT population is driven by exuberance and other irrational motivations to automate everything; and they have reaped a lot of bottom-line victories over the last few years. But their ability to continue to deliver is tapped out.
Thats not to say the demented utopia in which all value-added processes are conducted by computers interacting only with other computers isnt a sustainable model
