ATandT 3G MicroCell to Cure Indoor Reception Woes
AT&T introduced a femtocell solution
March 24, for those home owners who find themselves pressing their
foreheads to window panes, or standing at funny angles in drafty back
hallways, in hopes of catching enough cellular reception to place or
finish a phone call.
The AT&T 3G MicroCell solution, which AT&T will start rolling
out in April, routes wireless phone calls and data connections across a
home broadband connection. According to AT&T, it's the only
femtocell solution to support both 3G data and voice services.
AT&T 3G MicroCell will sell for a one-time fee of $149.99, though
minutes - and their attending fees - will continue to be clocked on
one's phone bill. For $19.99 a month, however, AT&T will offer
individual or Family Talk plans, allowing customers to make unlimited
calls through the 3G MicroCell without using the minutes on their
monthly wireless plan.
The solution is said to be easy for customers to set up themselves, though tech support will be available. At the AT&T MyWireless
site, customers can set up an account and designate up to 10 phones
that can access the 3G MicroCell, though only four can place calls at
once.
While app stores and user-friendly operating systems have become new
areas of competition for wireless carriers, coverage has long been, and
remains, a major definer - as
Verizon Wireless, to AT&T's ire, made abundantly clear in its ad
campaign comparing the competitors' wireless 3G networks.
"We see that the indoor coverage issue is going to be a main driver for
femtocells," Juniper Research Analyst Howard Wilcox wrote in a November
blog post, following an ADC survey of UK businesses regarding their wireless reception.
While reporting that the majority of mobile device use takes place
indoors, and 38.5 percent of survey respondents said the use their
mobile phone as their primary work phone, 22.3 percent of respondents
said they had coverage problems at their desks and 28.5 percent had
coverage problems in conference rooms.
Among those using their cell phones as work phones, 27.6 percent said their work had suffered due to poor cellular reception.
"Call quality has improved to where it's not a major issue anymore, but
call coverage and dropped calls are still important issues for
consumers," Ken Hyers, an analyst with Technology Business Research,
told eWEEK in response to the survey results.
AT&T is planning to activate the 3G MicroCell solution in cities
across the U.S. over the next few months, and will be coupling them
with rebate offers. Customers who "select 3G MicroCell calling plans at
purchasem" AT&T said in a statement, are "eligible" to receive a
$100 mail-in rebate toward the purchase of the 3G MicroCell.
Additionally, customers who purchase AT&T broadband service - DSL
or U-verse 1.5MB or higher - will be eligible for a $50 mail-in rebate.
And, good news, it's possible for customers to be eligible for both
rebates, enabling them to pick up the device for, essentially, free,
and pay only for their service fees.
