Apple iPad Users Complaining of WiFi Woes
Apple saw brisk iPad sales during the tablet's
opening weekend, with
more than 300,000 iPads, including preordered units, selling on April 3.
That same day, however, complaints of fluctuating WiFi signals began to
accumulate on the Apple Support discussion
board.
"My signal keeps fluctuating from strong to weak, while my MacBook and iPhone
show a consistent signal at the same location," wrote Andrew79, an early
adopter of the iPad.
"Even when standing in front of the WLAN router the signal fluctuates from
strong to very weak," iPad user tdbc similarly complained on April 3.
Two days later, forum visitor Gary McCoy, with others, was experiencing the
same issue.
"I am losing the connection using the iPad in the same locations I used my
iTouch. ... The iPad first seems to slow down, then lose the connection, and
doesn't reestablish the link. I cannot keep the device if this doesn't get
better," McCoy wrote.
Other visitors to the forum said their iPads were working perfectly, while
still others blamed the aluminum casing, insisting that WiFi signals pass more
easily through plastic.
While to date Apple has only made its WiFi-capable iPad available, a version
offering both WiFi and 3G connectivity from AT&T Wireless will begin
shipping in late April.
After the July 2009 introduction of the iPhone OS 3.0, Apple
fans similarly complained of WiFi instability. On the Apple support forum,
one updater, echoing the comments of many, complained, "My WiFi signal strength
jumps all over the place, from five to zero bars every few seconds."
Apple later addressed the iPhone issue with a software update, which is likely
the fix that iPad users can expect.
"You have to know that they iPad was extensively tested in a lot of WiFi
situations," Ezra Gottheil, an Apple-focused analyst with Technology
Business Research, told eWEEK. "So what they've got is some combination of
the kind of signal, or interference with another signal, or something that's giving
it problems. It is likely that it's using a standard component to do the
hardware aspects of handling WiFi."
Gottheil added, "My guess is that a software fix will be forthcoming
relatively quickly and that the problems themselves are currently being
experienced by a relatively small percentage of buyers."
