Motorola, Verizon Admit to Flickering Droid X Displays
The Motorola Droid X continues to make news, though not for all the reasons Motorola and carrier partner Verizon Wireless had hoped. After reports of a number of devices suffering from flickering screens, the companies have admitted there was a problem-albeit with .1 percent of the devices.
"Verizon Wireless and Motorola are aware of a very small number of Droid X units that have experienced a flickering or banding display," Verizon said in an official statement posted by Engadget. "Motorola has resolved the issue and is continuing to ship the phones. Any consumer who experiences a flickering or banding display should contact a Motorola customer support center or Verizon Wireless."
As the Droid X's July 15 launch date approached, the stars appeared to be aligned for a big win for the Android-running device. First, in a scenario out of a Motorola executive's dream, Apple's hotly anticipated iPhone 4 came under heavy criticism for its antenna design and reception issues.
Second, early reviewers praised the Droid X, citing battery life better than the HTC Evo 4G's, excellent call quality and a beautiful 4.3-inch display.
Lastly, some of the Droid X's more serious Android competitors-the HTC Droid Incredible and the HTC Evo 4G-were suddenly in short supply.
"At present, we feel that we have done everything possible to ensure we have inventory to meet customer needs around the Droid X," Verizon spokesperson Brenda Raney told Cnet.com on the eve of the smartphone's launch, aware of the seemingly sunny forecast.
Quickly, however, the rain clouds rolled in, with news of low inventories coming as soon as July 16. In a July 19 research note, Gleacher & Co. analyst Mark McKechnie wrote that a poll of 20 Verizon Wireless retail stories found the Droid X to be sold out at all locations. McKechnie added that few of the retailers he contacted knew for certain when the Droid X would be back in stock, "but all suggested we purchase online for home delivery by July 27 or July 28 if we ordered today."
News of some Droid X handsets suffering from flickering displays is a bit more unexpected rain on Verizon and Motorola's parade.