<?xml version="1.0" encoding="iso-8859-1"?><!-- Copyright (C) 2001-2008 - Developer Shed, LLC. -->
<rss version="2.0">
<channel>
<title>CRM - RSS Feeds</title>
<link>http://www.eweek.com</link>
<description>CRM - RSS Feeds</description>
<language>en-us</language>
<lastBuildDate>Wed, 21 May 2008 19:35:13 -0400</lastBuildDate>
<pubDate>Wed, 21 May 2008 19:35:13 -0400</pubDate>
<br />
<b>Warning</b>:  fopen(/home/servers/common/globalcache/mambo/rss-feeds-20-eweek.dat) [<a href='function.fopen'>function.fopen</a>]: failed to open stream: No such file or directory in <b>/home/servers/www.eweek.com/www/mos_rss.php</b> on line <b>144</b><br />
<br />
<b>Warning</b>:  fclose(): supplied argument is not a valid stream resource in <b>/home/servers/www.eweek.com/www/mos_rss.php</b> on line <b>148</b><br />
<item><title>SAP CRM for BlackBerry</title>
<pubDate>Fri, 02 May 2008 13:05:48 -0400</pubDate>
<link>http://www.eweek.com/c/a/CRM/SAP-CRM-for-Blackberry/</link>
<description>
<![CDATA[Many companies, including SAP, tweak business apps to run on mobile devices....
<br><a href="http://rsslinks.industrybrains.com/click?sid=360&amp;scid=10113&amp;rqctid=4194&amp;lid=495798&amp;cid=136334&amp;pr=2&amp;tstamp=20080521000000&amp;url=http://www.webex.com/lp/200801/sc/faster.html%3fTrackID%3d1014731">Take Control of Remote Computers.</a> Support, configure and install applications and updates remotely for greater efficiency.]]></description>
<guid>http://www.eweek.com/c/a/CRM/SAP-CRM-for-Blackberry/</guid>
</item>
<item><title>Rules of (Customer) Engagement</title>
<pubDate>Mon, 31 Mar 2008 11:56:08 -0400</pubDate>
<link>http://www.eweek.com/c/a/CRM/Rules-of-Customer-Engagement/</link>
<description>
<![CDATA[The customer is always right … even in an economic downturn. AMR Research CEO Tony Friscia and Research Director Rob Bois discuss the importance of sustained investment in customer management software and applications....
<br><a href="http://rsslinks.industrybrains.com/click?sid=360&amp;scid=10113&amp;rqctid=4194&amp;lid=495387&amp;cid=136278&amp;pr=2&amp;tstamp=20080521000000&amp;url=http://www.webex.com/lp/200801/sc/faster.html%3fTrackID%3d1014735">See how easy remote support can be. Try WebEx free!</a> Deliver Support More Efficiently. Remotely Control Applications. Leap Securely through Firewalls!]]></description>
<guid>http://www.eweek.com/c/a/CRM/Rules-of-Customer-Engagement/</guid>
</item>
<item><title>10 Cool CRM Developments</title>
<pubDate>Wed, 19 Mar 2008 15:40:08 -0400</pubDate>
<link>http://www.eweek.com/c/a/CRM/10-Cool-CRM-Developments/</link>
<description>
<![CDATA[With the advent of CRM (customer relationship management) as a
development platform—think solutions from Salesforce.com, Microsoft
and SugarCRM—customers and partners have begun to develop some
interesting applications, moving way beyond the confines of sales,
support and marketing. Here are some prime examples....
<br><a href="http://rsslinks.industrybrains.com/click?sid=360&amp;scid=10113&amp;rqctid=4194&amp;lid=493145&amp;cid=136104&amp;pr=2&amp;tstamp=20080521000000&amp;url=http://clk.atdmt.com/MRT/go/ndstryou0280005509mrt/direct/01/">Attend WINDOWS EMBEDDED ACCELERATION WORKSHOPS</a> Are you ready to learn how you can bring your next-generation embedded device to market faster?]]></description>
<guid>http://www.eweek.com/c/a/CRM/10-Cool-CRM-Developments/</guid>
</item>
<item><title>Lawson Acquires PLM Division of Freeborders</title>
<pubDate>Mon, 17 Mar 2008 16:37:31 -0400</pubDate>
<link>http://www.eweek.com/c/a/CRM/Lawson-Acquires-PLM-Division-of-Freeborders/</link>
<description>
<![CDATA[Will PLM finally have its day in the enterprise?...
<br><a href="http://rsslinks.industrybrains.com/click?sid=360&amp;scid=10113&amp;rqctid=4194&amp;lid=491901&amp;cid=104093&amp;pr=2&amp;tstamp=20080521000000&amp;url=http://www.spamtitan.com/download.php">We Love Virtual Appliances</a> SpamTitan for VMware 99% Spam Detection, Kaspersky AV, Anti Phishing,30 Free Evaluation,Download Now]]></description>
<guid>http://www.eweek.com/c/a/CRM/Lawson-Acquires-PLM-Division-of-Freeborders/</guid>
</item>
<item><title>IBM, Kana Extend Partnership</title>
<pubDate>Fri, 14 Mar 2008 17:01:20 -0400</pubDate>
<link>http://www.eweek.com/c/a/CRM/IBM-Kana-Extend-Partnership/</link>
<description>
<![CDATA[The companies will co-develop CRM software and embed IBM’s WebSphere and  DB2 in Kana’s products....
<br><a href="http://rsslinks.industrybrains.com/click?sid=360&amp;scid=10113&amp;rqctid=4194&amp;lid=483992&amp;cid=135257&amp;pr=2&amp;tstamp=20080521000000&amp;url=http://clk.atdmt.com/BED/go/ndstrvu40220000001bed/direct/01/">Six Sigma Certification</a> 100% Online-Six Sigma Certificate from Villanova - Find Out More Now.]]></description>
<guid>http://www.eweek.com/c/a/CRM/IBM-Kana-Extend-Partnership/</guid>
</item>
</channel>
</rss>
