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GM`s Ralph Szygenda Drives IT Innovation In an interview with eWEEK, the General Motors CIO speaks candidly about the payoff on his big outsourcing bet two years ago and how IT will impact the auto maker's future during troubled economic times. Shell Outsourcing 3,000 IT Jobs In a three-part outsourcing deal valued at more than $4 billion, Shell expects to keep layoffs to a minimum. EDS Sales Rise as Profits Fall The outsourcing giant said an early retirement program cut into net income. Nearshoring: Outsourcing Close to Home Top outsourcing destinations have included India, Russia and China. Now, it's Mexico, according to Claudio Muruz aacute;bal, CEO of IT Consultant and Systems Integrator Neoris, who talked with Mike Vizard for this IT Link podcast. Mountains Look Like Molehills Opinion: The perfect storm of problems seems far off for Indian firms. AT T to Bring Back Customer Support Staff The company said the 2,000 tech support workers will be back on its payroll by 2008, although AT T does not know yet where the workers will be located. Satyam, Analysts Cast Wary Eye at World Economy The Indian outsourcer says business is strong even as clouds loom. TCS-Microsoft Joint Venture to Begin Operations in September The joint venture will provide outsourcing services and solutions to the Chinese and worldwide customers. GM Pens IT-Buying Bible General Motors writes the book on acquiring IT goods and services. Look to ITIL this Summer Opinion: A new service from HP, modeled on the IT Infrastructure Library, offers a get-in-shape regimen for providers and customers. R D Moves Offshore Increasingly, companies are choosing to outsource research and development. IBM: Let Us Help with Your R D IBM aims to help its customers improve their research and development efforts both by offering them advice and giving them a peek at its own processes. Brian Keane Resigns as Keane President, CEO The IT services firm loses its president and CEO amid unspecified employee allegations relating to his personal conduct. Global Computing Opinion: To make its outsourcing deal with Procter Gamble work, HP brings a little bit of Cincinnati to India. BPO: The Next Frontier Companies scramble for an edge by outsourcing business processes. P G Strikes Balance in Multisourcing Procter Gamble is a bellwether in the trend to multisource that is, to implement an outsourced business model with several key partners. Indian Economy Is at a Tipping Point Opinion: New growth in the subcontinent is going to have to come from somewhere other than outsourcing. GM Is in the Drivers Seat with Outsourcing Opinion: GM looks to put the customer in command as it begins its & third wave of outsourcing.& Indian President Exhorts IT Industry to Growth, Social Responsibility The President of India calls on the Indian IT services industry to out-do its already spectacular success, achieving a size of $200 billion by the year 2010. He also outlines initiatives to bridge India's digital divide. GM Awards IT Outsourcing Contracts Updated: EDS, HP and Capgemini are the biggest winners of GM's IT contracts, worth billions of dollars. |
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