Americans Anxious About Personal Financial Security
A majority of consumers use chip cards or plan to use them soon, and more than half currently use mobile digital payments via an app or Website.More than three-quarters (77 percent) of consumers are concerned with their financial information or social security number (SSN) being stolen or compromised, higher than even concerns about their email being hacked (62 percent), according to a Braun Research survey of 1,000 consumers. The survey, which was sponsored by MasterCard, found about half (48 percent) of consumers believe they are most responsible for protecting their own financial information from being stolen or comprised. While 92 percent of Americans feel they take precautions to protect their financial information, roughly half (46 percent) rarely or never change their passwords or online financial accounts. In addition, 44 percent use the same password for multiple online accounts, and more than a third (39 percent) have checked their financial data online on public networks.
"It was surprising to see that the data does not show big swings in behavior or technology adoption by generation," Beth Kitchener, business leader for U.S. markets communications at MasterCard, told eWEEK. "This may be because consumers, regardless of age, recognize the importance of protecting their financial information. And in today’s digital world, taking an active role in one’s own protection goes hand in hand with embracing new technologies."