From VOIP to Robots: Modern Tech Changes Phone Fraud Landscape

1 - From VOIP to Robots: Modern Tech Changes Phone Fraud Landscape
2 - Most Phone Scams Are International
3 - VOIP Is a Phone Fraud Enabler
4 - Credit Cards at Risk
5 - Brokerages Have the Highest Phone Fraud Exposure
6 - Tech Support Calls Are the Leading Scam
7 - High Fraud Call Volume
8 - Don't Blame Humans; It's Robots
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From VOIP to Robots: Modern Tech Changes Phone Fraud Landscape

by Sean Michael Kerner

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Most Phone Scams Are International

According to Pindrop's research, 64 percent of fraud calls originate outside the victim's country.

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VOIP Is a Phone Fraud Enabler

Phone scam attackers tend not to use landlines; instead, 53 percent of fraud calls come in over VOIP.

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Credit Cards at Risk

Credit card institutions face the highest fraud rates, with one out of every 900 calls being some form of fraud, according to Pindrop.

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Brokerages Have the Highest Phone Fraud Exposure

When it comes to actual fraud financial exposure, brokerages top the list, at $15 million, followed by credit card institutions, at $11 million.

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Tech Support Calls Are the Leading Scam

There are multiple phone scams, with tech support calls being the most popular with an average monthly volume of 8 million calls.

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High Fraud Call Volume

Unfortunately, phone fraud isn't a unique occurrence. Pindrop reported approximately 86.2 million phone fraud calls each month.

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Don't Blame Humans; It's Robots

While the majority of phone calls still come from humans, Pindrop estimates that 8.1 million U.S. phone numbers receive a minimum of one robocall per week.

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