Security Issues Frustrate Federal IT Workers: MeriTalk
Cyber-security professionals estimated that almost half (49 percent) of all agency security breaches are caused by a lack of user compliance.Federal agencies often fail to take the user experience into account when deploying cyber-security solutions, and as a direct result, users often circumvent security measures and open up their agencies to data theft, data loss and denial-of-service attacks, according to a report from Meritalk, a public-private partnership focused on IT. The study, underwritten by Akamai Technologies, compared what cyber-security professionals report about their agency's security with what users, in this case, federal workers, actually experience. Users said cyber-security measures hinder their productivity, and as a result admit to breaking protocol. A full two-thirds (66 percent) of users believe the security protocols at their agencies are burdensome and time-consuming, and 69 percent say at least some portion of their work takes longer than it should due to security measures. Cyber-security professionals estimated that almost half (49 percent) of all agency security breaches are caused by a lack of user compliance. These breaches are frequent with half of cyber-security professionals reporting they witness a breach in their agency's security policies at least once a week.
The survey also revealed nearly one in five users can recall an instance where they were unable to complete a work assignment on time because of a security measure. As a result, 31 percent of users say they use some type of security workaround at least once a week.