Hewlett-Packard Co. and SuSE Linux on Thursday will announce that they have entered into an agreement that allows HP to resell and support SuSE Linux Enterprise Server 8 on industry-standard HP ProLiant servers and HPs Itanium-based servers.
This relationship provides customers with a single point of purchase, support and maintenance for SuSE Linux Enterprise Server 8 and makes SuSE Linux a preferred vendor for HP. Customers utilizing SuSE Linux Enterprise Server on HP servers will now also receive support from the HP services and support organizations backed by SuSE engineering and product maintenance teams.
While HP will resell, market and support the new SuSE Linux Enterprise Server 8 on industry-standard HP ProLiant servers, it is collaborating with SuSE on the road map for HPs Itanium-based servers.
SuSE Linux Enterprise Server 8 for the Intel Itanium 2 processor is available directly from SuSE.
C.J. Coppersmith, HPs director of Linux strategy, told eWEEK that enterprise customers want a seamless support and buying experience and do not want to deal with multiple vendors in this regard.
"Working with SuSE, we can help them extend their reach globally and in the enterprise. The industry is currently primarily being driven by cost reduction and users moving away from a hardware lock-in with a particular vendor. Were following the needs of our customers, and that means providing commodity hardware," he said.
Uwe Heine, a spokesman for SuSE Linux, told eWEEK that the agreement enables easier ordering and a greater optimization of the hardware and the software. "This HP commitment enables us to get our product out on a global basis and have a single point of contact with HP for all the support that a global organization like HP can bring to this," he said.
While customer technical support will depend on the support agreements customers have with the vendors, HP traditionally deals with level one and two support while SuSE deals with level three support, he said.