- What changes would the enterprise need to make to its current infrastructure to make open-source products fit?
- What functional capabilities does the enterprise require?
- What packaged applications does the enterprise require, and are there open-source apps that would meet its needs?
- What service-level agreements must be implemented, and could they be met using open-source products?
- What current tools and technologies can be applied, and how?
- What benefits and returns will the changes and implementation of open-source software bring?
Source: Gartner Inc. and eWEEK reporting