How to Increase Employee Productivity by Using Mobile UC
The need to increase employee productivity and lower mobile communications' costs are major factors driving enterprises to reevaluate their mobile unified communications strategy. This is especially important given the current economic climate. Knowledge Center contributor Gregory Ireland explains how choosing the right mobile unified communications solution can increase productivity in your organization.By leveraging mobile unified communications (mobile UC) to mobilize workers' desk phones, enterprises can ensure that their employees are continuously reachable, regardless of their location. This means they are more available for customers and colleagues, and they can answer questions or provide information as quickly as possible. Mobile UC also ensures that enterprises reduce their dependency on the expensive cellular network, relying more on Wi-Fi for placing calls. This can mean major cost savings each month. These business requirements apply to state court systems as well. The state court system of New Mexico, for example, is similar to any commercial business. It has a major requirement to improve its system for providing value to its customers-in this case, the taxpayers.
From presiding judges to probation officers, employees of the court system move about constantly. Whether they are in the field moving between four courthouse locations, or simply roaming among rooms within a single courthouse, the staff is constantly on the move. There is a genuine need to mobilize as many employees as possible, while at the least possible cost.