SMBs See IoT Potential, Wary of Possible Challenges
Almost three out of five SMBs agreed that IoT would help boost their revenues, a sentiment that was echoed by around two-thirds of MSP respondents.Roughly one in four (26 percent) small and midsize businesses (SMBs) and managed services providers (MSPs) expect the Internet of things (IoT)—including multiple devices, wearables and cloud-based services—to generate more money for them than any of the other current big IT trends, according to a survey released by AVG Technologies. Almost three out of five (57 percent) SMBs agreed that IoT would help boost their revenues, a sentiment that was echoed by around two-thirds (67 percent) of MSP respondents. However, just 18 percent of SMB respondents thought their IT provider was ahead of the curve regarding IoT management while 70 percent of MSPs themselves admitted the need to adapt their services to meet customer expectations in this regard. "For small businesses, the Internet of things means the ability to use the latest technologies—and it truly promotes the BYOD trend," Marco LaVecchia, vice president of channel sales for AVG Technologies, told eWEEK. "It also means businesses need to ensure all those connected devices are secure and free of viruses and malware."
The study, based on a poll of 1,770 small businesses and MSPs in the United States, Canada, the United Kingdom, Germany and Australia, also revealed that 55 percent of MSP respondents said customers are demanding IoT-related services and 77 percent are planning to expand their service or product portfolio.