American Express Global Business Travel Turns to Cloud
GBT began the process of selecting partners shortly after the closing of the joint venture and has spent the past year integrating cloud solutions.American Express Global Business Travel (GBT) announced its adoption of a cloud-based strategy to create an improved infrastructure, as it becomes a standalone travel management company. GBT is migrating several business divisions, including IT, procurement, finance, human resources and administration to cloud-based systems. "GBT is now a standalone company focused exclusively on the needs of corporate travel and working with cloud-based solutions offers us more flexibility, which is essential to supporting our business as we continue to transform and grow," Pat Bourke, chief administrative officer for American Express Global Business Travel, told eWEEK. "Moreover, the selected vendors’ customer-centric system for products and services was a major factor in our decision as GBT is committed to providing our customers with the highest quality products and services. It is not simply an IT decision, but it’s fundamental to our business strategy to improve availability and service outcomes." GBT is partnering with multiple cloud-based platform companies, including NetSuite, a cloud-based enterprise resource planning (ERP) specialist.
NetSuite enables GBT to achieve greater visibility into global operations through improved financial management, billing management and revenue management systems and solutions, GBT said.