CIOs, IT Asset Managers Should Work Together on Shadow IT
IT asset managers should help CIOs adapt to the need for shorter, more flexible contracts to deliver short-term digital initiatives.Chief Information Officers (CIOs) and IT asset managers can work together to ensure that shadow IT, systems and solutions sourced outside the direct control of the IT organization, are a benefit and not a threat to digital businesses, according to a report from IT research firm Gartner. Gartner analysts developed a three-part IT asset management engagement plan for digital business, which suggests CIOs should determine how best to share costs with the business by identifying who should own the IT organization’s assets. In addition, IT asset managers can help their CIO select digital business initiatives that will attract enough funding to cover their full contract or asset life cycle costs, and encourage lines of business to run pilots and experiment with digital innovation, ready for the CIO to scale and industrialize them when they prove suitable for longer-term adoption. "Without a new approach, CIOs and their management teams can struggle to pay off life cycle technology debts left by failed or superseded digital technology initiatives," Stewart Buchanan, research director at Gartner, said in a statement. "IT asset managers must help CIOs select the most sustainable digital business initiatives, which will attract enough funding to cover their full contract or asset life cycle costs."
CIOs should also aim to become digital risk mitigators, leading a team that everyone in the business wants to consult for help and advice on digital business initiatives.