Comcast Adds Mobility Features to Business VoiceEdge
Available as a free download for those operating systems, the mobile app provides a user-friendly interface to manage business voicemail.Communications solutions provider Comcast Business, a unit of Comcast Cable, announced new mobile capabilities for Business VoiceEdge, the company’s cloud-based private branch exchange (PBX) solution for small and medium-size businesses (SMBs) that extends its unified communications (UC) and video calling features to Google Android and Apple iOS devices. Available as a free download for those operating systems, the mobile app provides a user-friendly interface to manage business voicemail and features that allow business calls to be answered from virtually anywhere. Business VoiceEdge is delivered over Comcast’s network, which is available across 39 states, and the mobility features of the platform are designed to help increase a worker’s ability to communicate, collaborate, innovate and deliver better customer service while on the road or out of the office. "We had been dealing with basic telecommunications products for years. When we got serious and looked at the features, functions, and benefits of Business VoiceEdge, it was an easy choice," said Jordi Tejero, owner of CRS Technology Consultants, a Florida-based IT consulting firm. "We are saving money over what we were previously paying for our old phone system, and now we have a completely cloud-based solution that gives our team full freedom to work from wherever they need to." Video calling capability enables point-to-point, HD-quality video calls for Business VoiceEdge phones with a built-in camera, or built-in or external cameras used in conjunction with the Business VoiceEdge softphone. Customers can also add video during a phone call by pressing a button. Business VoiceEdge can be installed at an employee’s home office, providing the same voice capabilities at home that they have in the office.
The softphone application, available for PC or Mac, allows users to make and receive phone calls directly from their computer using their business phone number. When used in conjunction with a video camera, it also enables video calling.