Hardware, Software Failures Leading Cause of SMB Downtime
The best defense against downtime is installing a disaster recovery solution that ensures the business is operational in minutes.Hardware failures alone comprise more than one-half of disasters for small and midsize businesses (SMBs), according to backup and recovery specialist Quorum’s Disaster Recovery Report. The Q1 2013 report details findings on the most common solutions that enable instant recovery of data, applications and systems and could be critical to avoiding costly downtime. Culled from Quorum's global customer base, the findings indicated that the best defense against downtime is installing a disaster recovery solution that ensures the business is operational in minutes, rather than days, as well as performing regular system testing for added peace of mind. "In the case of hardware failure, most people have faith that their system will failover, saving them from system downtime. Unfortunately, this is not always the case," California Bankers Association IT manager Randy Mateo said in a statement. "Recovery after hardware failures can take especially long, so it's particularly important to deploy a disaster recovery solution that gets employees working again in minutes, rather than days."
The survey found storage area network (SAN) failures were also a common issue for small businesses, and that 22 percent of disasters were caused by human error. Software failures ranked third at 18 percent, with malware and viruses contributing to the problem. A similar report by Symantec found in the first half of 2012, 36 percent of targeted attacks were aimed at small businesses.