Ineffective Security Hampering Employee Productivity
If a business were to implement a context-aware security approach, replacing traditional processes, IT professionals say they would see the benefits.Common access management processes limit employee productivity and often force employees to find workarounds that expose organizations to greater risk, according to a survey of 460 IT professionals and 301 full-time business users who use computers or mobile devices to do their work. The Dell survey of IT pros and business users working at companies with more than 1,000 employees in the U.S., U.K. and Germany also found nearly all (91 percent) of business respondents reported that their productivity is negatively impacted by security measures their employer has put in place. However, if a business were to implement a context-aware security approach, replacing traditional, static access processes, 97 percent of IT professionals say they would see the benefits, including improved worker productivity without compromised security. "The most surprising thing about the survey was how unsurprising the results were. We have long suspected that there is a struggle between security and productivity and at the organizational level, security wins, but at the operational level regular end users will find a way around security measures that they see as impeding their ability to do their jobs well," Bill Evans, senior director of product marketing at Dell, told eWEEK. "The fact that both constituencies (IT and end users) admit it and feel that it’s just the way it is was a little more forthcoming than we might have expected."
Evans noted that in larger, more complex organizations there are more and a wider variety of things that must be secured and a larger population of users that will try to find a way around security, but the issues are relevant regardless of the size of the business.