Security, PCI Compliance Remain Challenges for Retailers: McAfee
Data breaches and advanced threats are becoming a greater challenge for retailers as they grapple with new forms of payment and security standards.Without adequate controls to manage store systems and the increase in number and variety of devices, retailers can expect security costs to continue to increase rapidly, according to a McAfee-sponsored report with IHL Group, a global research and advisory firm specializing in technologies for the retail and hospitality industries. The report, conducted to assess retailer security and the approaches used to safeguard retailer transactional systems, indicated that while IT is constantly evolving, security must evolve, and often times much more rapidly than the devices they are tasked with protecting. The ability to tightly manage the enterprise is a big driver in managing security and controlling costs. Earlier this year, McAfee and IHL Group conducted an anonymous survey of senior retail and hospitality executives to discuss their strategies to meet PCI compliance and security for their retail systems. The study found security confidence can be closely tied to the device variability within the store, increasing the number of devices is a key driver around introducing significant complication around the ability to secure the store environment. According to the report, whitelisting is growing in awareness with 31 percent of the respondents including this in their security strategy for point of sale (POS) systems. In the category of retailers that have more than $1 billion in revenue, there is an equal split amongst retailers using a whitelisting approach as compared to antivirus.
"The retail storefront has gone through many changes over the last decade, but one thing that hasn’t changed is that customers are looking for a seamless and positive shopping experience," Greg Buzek, president at IHL Group, said in a statement. "Customers want to be able to buy, fulfill and return anywhere. When done right, the introduction of mobile devices within the store can help enhance the customer experience but comes with expanded risks."