Smartphone, Tablet Use Boosting Small Businesses: Sage
Small businesses say mobile devices have a positive impact on their companies' productivity, and almost half those polled have a BYOD policy in place.Small business that use mobile devices such as smartphones, tablets and notebooks feel that they have had a positive effect on their companies' productivity, according to a Sage North America survey of 490 small and midsize businesses (SMBs) in the United States. Just 1 percent of businesses using mobile devices felt it had a negative impact on the company's productivity, compared with 85 percent of respondents who said the technology had a positive impact on their business. Notebooks (80 percent) and smartphones (81 percent) were the most common devices employees used remotely to access work-related information when they are not in the office, followed by tablets (57 percent). "For many businesses, the mobile device is an extension of the office," Joe Langner, executive vice president of Sage North America, said in a statement. "It affords workers the freedom to leave the office while maintaining the connectivity necessary to keep business objectives moving forward wherever they are. Mobility can support collaboration of internal teams by enabling seamless integration between the field and the office as well as eliminating potential bottlenecks between departments." When asked about how their businesses carry out various business functions, 31 percent of respondents said mobile applications are commonly used for keeping business contacts organized, 26 percent said mobile apps are used for scheduling, and 23 percent said they are used for keeping a task list and/or assigning tasks to specific employees.
"Employees are looking to work beyond the four walls. Take mobile salespeople, for example. They need as much data as possible to close a sale. They need to be able to access their catalog of items, create sales quotes, and even compare their sales number against their team's performance and goals," Langner said. "With mobile business applications, they can do this anywhere; they're no longer tethered to the office."