Tech Complexity Giving IT Professionals Headaches
The management challenges IT teams are most worried about include mobile devices and wireless networks, cloud apps and virtualization, according to an Ipswitch survey.Two-thirds of IT professionals believe increasingly complex technology is making it more difficult for them to do their jobs successfully, according to a global Ipswitch survey. The goal of the research, in which more than 1,300 respondents were surveyed, was to gain insight into the current IT management challenges facing today’s IT teams, specifically regarding what they need to monitor, how they accomplish it and where they believe improvements could be made. "What we found most surprising was that 88 percent of respondents reported that they want IT management software that offers more flexibility with fewer licensing restrictions," Jeff Loeb, chief marketing officer for Ipswitch, told eWEEK. "It is surprising because with such a high level of dissatisfaction, we think that vendors would have offered alternative solutions earlier. Also, while vendors have focused on single-pane-of-glass solutions that allow you to visualize complex problems, the underlying software license model has not evolved." The IT management challenges teams report being most worried about include mobile devices and wireless networks (55 percent), cloud applications (50 percent), virtualization (49 percent), bring your own device (BYOD) (43 percent) and high-bandwidth applications (41 percent), such as video or streaming.
"Business needs are constantly changing, so monitoring needs to be flexible to adapt to these changing business priorities," Loeb said. "IT teams often have one-off challenges, like troubleshooting a unique problem, so having the flexibility to adapt to these one-offs without having to buy new tools is crucial."