Technology Boosts Health Care Engagement Levels
The CDW survey indicated providers are preparing for action and have more resources for engaging with patients at their disposal than ever before.As evidence mounts confirming the strong link between more involved patients and improved outcomes, patient engagement is emerging as a priority in the health care community, according to a CDW survey. The CDW report, which surveyed 200 patients and 200 health care providers to explore patient engagement from both perspectives and to better understand how needs, challenges and motivators differ between the two groups, found that 57 percent of patients have become more engaged with their health care during the past two years. The survey also indicated providers are preparing for action and have more resources for engaging with patients at their disposal than ever before, with more than two-thirds (67 percent) of providers working on ways to make personal health care records easier to access. In addition, more than a quarter (28 percent) of providers say that they either provide or plan to provide the ability to merge the information stored on mobile devices or wearable technologies to the online patient portal they offer.
Nearly three-quarters (74 percent) of patients say greater access to healthcare information would help them take a more active role in their health care, while 60 percent of providers believe that providing patients with greater online access to their personal health care information would improve their quality of care.