Telecommuting Boosts Productivity, but IT Issues Persist: Staples
In addition to security and other IT issues, the survey also found at-home workers need to pay attention to the ergonomics of their home office.Telecommuting programs make for happier employers and employees and reduces absenteeism and stress, according to the second annual telecommuting survey issued by Staples Advantage, the business-to-business division of office supply retail chain Staples. Nearly all (93 percent) surveyed employees agree that telecommuting programs are mutually beneficial, and more than half (53 percent) of business decision makers state telecommuting leads to more productive employees. However, the survey pointed out areas for improvement for companies seeking to maintain high satisfaction and productivity rates with a growing at-home workforce, and found some specific areas of concern. For example, 59 percent of telecommuters do not use their company’s data backup system, putting critical and sensitive information at risk, and 33 percent of employees said dealing with IT issues is one of the most difficult aspects of working from home. The study results suggest employees and employers agree that telecommuting is mutually beneficial, with 75 percent of business decision makers noticing happier employees and 37 percent reporting less absenteeism. Nearly half (48 percent) of remote workers surveyed said they are less stressed, compared to a 25 percent drop in stress when working from home, as reported in last year's survey.
"Telecommuting can help achieve balance between workplace demands and life obligations, but being successful isn’t as simple as just sending employees home with their laptops," Staples Advantage Senior Vice President Tom Heisroth said in a statement.