EMC Extends Device Management

EMC strengthens its ControlCenter and managed service offerings.

EMC Corp. is bulking up its ControlCenter storage resource management platform and expanding its offerings for managed service providers—two cornerstones of its strategy for centralizing management of heterogeneous storage infrastructures.

ControlCenter 5.2, which the Hopkinton, Mass., company will introduce this week, adds a broad slate of connectivity features for managing multivendor storage environments, including interoperability with SMI-S (Storage Management Interface Specification)-compliant devices. The upgrade also provides enhanced support for monitoring and reporting on the performance of IBM, Hitachi Data Systems Corp. and Hewlett-Packard Co. arrays, as well as that of Linux hosts, EMC officials said.

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To improve management of tiered EMC and non-EMC storage architectures, ControlCenter 5.2 allows users to launch automated provisioning tasks directly from the systems management interfaces of other vendors. Customers using systems management frameworks such as HPs OpenView, Computer Associates International Inc.s Unicenter and IBMs Tivoli software can, for example, natively issue commands to ControlCenter applications such as EMC Automated Resource Manager.

The beefed-up ControlCenter software is designed to help customers improve trouble-ticketing processes and storage provisioning automation through integration with BMC Software Inc.s Remedy IT Service Management Suite and BMC Service Impact Manager, EMC officials said.

Additionally, ControlCenter 5.2 features a new Web console that enables remote management, monitoring and aggregation of storage environments and offers SAN (storage area network) management support for SAN-oriented products from HP, Hitachi and Cisco Systems Inc.

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