Kroll Ontrack's Top 10 Data Disasters and Recoveries of 2014

 
 
By Chris Preimesberger  |  Posted 2014-11-24
 
 
 
 
 
 
 
 
 
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    1 - Kroll Ontrack's Top 10 Data Disasters and Recoveries of 2014
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    Kroll Ontrack's Top 10 Data Disasters and Recoveries of 2014

    by Chris Preimesberger
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    2 - Water Damage at a Fire Call (Germany)
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    Water Damage at a Fire Call (Germany)

    A firefighter was fighting a fire when his Nokia Lumia 610 was damaged by water. He lost all of his data, including photos of family and friends. Kroll Ontrack was asked to help and successfully recovered 732 photos from the phone.
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    3 - Upgrade Comes Too Late (United States)
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    Upgrade Comes Too Late (United States)

    A company was preparing for a new IT infrastructure. The new storage array was waiting to be unpacked and powered up in the server room. The day before connecting it, the old storage array broke down and access to critical data was lost. After few minutes of panic and stress, an IT administrator decided not to make the situation worse and called the specialists at Kroll Ontrack. Everything ended positively.
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    4 - Unfortunate Accident (Norway)
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    Unfortunate Accident (Norway)

    Kroll Ontrack received a call from a person who was in a ferry accident. His camera had been submerged in the water for over an hour. Ontrack Data Recovery specialists were able to recover the photos from the corroded memory card.
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    5 - The Dog Ate My … (United States)
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    The Dog Ate My … (United States)

    A dog mistook a USB flash drive for a chew toy. When the drive arrived at Kroll Ontrack, it had teeth marks all over it. The dog eventually made it out of the doghouse because all of the USB drive data was recovered.
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    6 - Microsoft Surface Mystery (United States)
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    Microsoft Surface Mystery (United States)

    Sometimes we don't get the story behind what happened to a device. Kroll Ontrack received a Microsoft Surface "smashed" into pieces. All that is known is that data recovery was 100 percent successful.
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    7 - Swept Away Server (Bosnia and Herzegovina)
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    Swept Away Server (Bosnia and Herzegovina)

    A flood in the Balkan countries swept a RAID server 100 meters from the building it originated in. It took two weeks to locate the server where it had been sitting in water the entire time. Kroll Ontrack recovered 100 percent of the data.
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    8 - Data Under Attack (United States)
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    Data Under Attack (United States)

    When data loss is intentional, it's usually with malicious intent. Hackers infiltrated a hotel this year, deleting all of the active and backup data for 35 LUNs. Kroll's team of highly trained engineers worked onsite and remotely to recover all of the data that was lost.
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    9 - It Can Happen to Anyone (United States)
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    It Can Happen to Anyone (United States)

    Even Kroll Ontrack employees are not immune to data loss. While visiting the restroom in between meetings, a Kroll employee slipped her iPhone into the back pocket of her pants for safe keeping. As she stood up and picked up her briefcase to exit, the phone escaped, landing squarely in the toilet. Dripping wet, the employee brought her personal phone to the mobile recovery specialist in the clean room with a plea for help. No questions asked, engineering took on the case. All of the employee's phone data, including her photos of her daughter, contacts and text messages, was recovered.
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    10 - Waterfall Folly (Iceland)
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    Waterfall Folly (Iceland)

    A young woman was taking pictures on her smartphone of a beautiful waterfall when a gust of wind drenched her with spray from the waterfall. She was covered in water and so was her phone. The woman lost access to her phone and all of her photos, but Kroll performed a full recovery, returning the photos and the phone in working order.
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    11 - A Difference in Opinion (Poland)
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    A Difference in Opinion (Poland)

    From the client's perspective: "My laptop did not want to follow my instructions. We totally disagreed with each other, and I lost my temper, hitting it strongly with an open hand. The laptop drive was damaged—that's why I'm here." At odds with his computer, the client hit the laptop directly in the place where the drive resided, and that resulted in the head scratching the platters. There was extensive damage, but Kroll Ontrack recovered 50 percent of the crucial data.
 

Each year since 2004, Kroll Ontrack, a Minneapolis-based provider of data recovery products and services, compiles a list of its top 10 most unusual data disasters and subsequent recoveries. It's a fun read—especially if you are not one of the examples. Through its Ontrack Data Recovery products and services, Kroll Ontrack uses hundreds of proprietary tools and techniques to help businesses and consumers recover lost or corrupted data from all types of operating systems, devices and storage media. "Kroll Ontrack is proud to be able to 'save the day' when the unexpected happens," said Todd Johnson, vice president of data recovery operations at Kroll Ontrack. "We've truly seen it all, but never give up hope. That attitude is what makes us successful, even with the worst of cases." For more information about the 2014 Top 10 Data Disasters or to see a video of the top three stories, go here. To read about some of the more interesting and unique data-loss disasters, take a look at this eWEEK slide show.

 
 
 
 
 
 
 
 
 
 
 

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