N.Y. AG Tells Time Warner to Improve Internet Speeds

 
 
By eWEEK Staff  |  Posted 2016-06-13 Print this article Print
 
 
 
 
 
 
 

DAILY VIDEO: N.Y. AG continues to press Time Warner on Internet speed complaints; Android's 'Nearby' feature debuts, helps users find what's nearby; Apple reportedly tapping Intel for some iPhone modems; and there's more.

 
IBM Introduces All-Flash Storage Systems for Cognitive Workloads

DAILY VIDEO: IBM unveils all-Flash storage for cognitive workloads; Microsoft Power BI reports go...

Facebook Starts 'Journalism Project' to Curb Fake News

DAILY VIDEO: Facebook unveils ambitious project to clean up news feeds; Google rolls out new cloud...

Yahoo to Emerge from Verizon Sale Under New Name: 'Altaba

DAILY VIDEO: CEO, co-founder to leave Yahoo, now known as Altaba; DHS designates election machines,...

Hacker Enters Guilty Plea to Attacks on U.S. Intelligence Officials

DAILY VIDEO: Hacker pleads guilty to attacks against U.S intelligence officials; Google spinoff...

MongoDB Databases Hit by Multiple Groups of Ransomware Attackers

DAILY VIDEO: MongoDB ransomware impacts over 10,000 databases; Labor Department sues Google demanding...

FTC Sues D-Link Over Security Flaws in Routers, IP Cameras

DAILY VIDEO: FTC claims D-Link routers and IP cameras are leaving consumers at risk; Microsoft...

Red Hat Improves Hybrid Cloud Management With CloudForms 4.2

DAILY VIDEO: Red Hat CloudForms 4.2 Improves Hybrid Cloud Management; Virtual Reality-Enabled Windows...

DHS-FBI Report Provides Details on Russian Hacks of U.S. Targets

DAILY VIDEO: DHS-FBI report details Russian malicious cyber activity; U.S. prosecutors charge three...

Amazon Refuses to Give Police Echo Digital Assistant User Transcripts

DAILY VIDEO: Amazon resists warrant for Echo digital assistant user transcripts; South Korea fines...

Congressional Study Concludes Strong Encryption Important for Economy

DAILY VIDEO: Congressional study backs strong encryption essential for U.S. economy; Container...



Read more about the stories in today's news:

 
 
 

Today's topics include the New York attorney general’s insistence that Time Warner improve its Internet speeds in the region, Android’s debut of its new “Nearby” feature, Apple’s use of Intel modems in some of the upcoming iPhone devices and Avaya’s unveiling of its Oceana platform.

Complaints about slower-than-advertised Internet speeds from Time Warner Cable customers in New York state continue to be a focus of the state's attorney general, Eric Schneiderman, who has asked the company's new owner to "clean up Time Warner Cable's act."

In a June 8 letter to Tom Rutledge, CEO of Charter Communications, the attorney general's office wrote that recent Internet speed tests run by customers showed results that were "abysmal" and not in keeping with the company's advertised claims of "blazing-fast" Internet speeds and "super-reliable" connections. The AG's office began last December to investigate an undisclosed number of customer complaints and asked frustrated consumers to run speed tests using open-source tools and then report their results.

Helping mobile users find just the right apps at the very moment they need them is the aim of Nearby, a new Google Android feature that is being rolled out to users. Nearby, which is included in the latest Google Play Services update release and will be installed when a user's device receives the update, will work on the Android 4.4 KitKat mobile operating system and higher.

The new Nearby feature will notify users in a museum about an audio tour app they didn't know about or offer up a barcode-scanning app when a user is in a store and needs to check on the price of an item, said Akshay Kannan, product manager for Google Nearby. Nearby is activated by low-energy Bluetooth electronic beacons that notify it of nearby places to flag to users.

Intel reportedly may find itself in Apple's upcoming iPhone, which would be a significant win for a company that has found itself mostly on the outside looking in on the mobile-device market. Reports have been circulating for a couple of years that Apple was looking at Intel as a second modem supplier to Qualcomm, and officials with the company seem prepared to now make the move.

Citing unnamed sources, Bloomberg reported late last week that some versions of Apple's upcoming iPhone 7 will use Intel's modem chips. The Intel chips will be used in iPhones that will run on AT&T's U.S. network and other devices for the overseas market, the sources said. However, other iPhones on Verizon's network will continue to use modems from Qualcomm, as will iPhones sold in the lucrative China market.

Avaya is putting a focus on the issue of customer experience with the introduction of Oceana, designed to help enterprises more easily include customer needs and desires in their business plans. Oceana is a customer engagement platform that makes it easier for users to improve the customer experience, which can lead to greater customer loyalty, retention and repeat business.

The software-based solution is built on Avaya's recently announced Breeze development environment that includes a simple drag-and-drop visual workflow capability, giving enterprises the ability to keep in touch with customers at all stage of their interactions.

 
 
 

Submit a Comment

Loading Comments...
 
Manage your Newsletters: Login   Register My Newsletters























 
 
 
 
 
 
 
 
 
 
 
Rocket Fuel