Virtualized desktop infrastructure can help health care providers improve security and compliance and reduce costs.
is implementing VMware's virtual desktop infrastructure to improve
infrastructure management, security and compliance and to reduce costs.
With approximately 900 beds and a network of referring physicians spread out
geographically in the region, desktop management and troubleshooting was
extremely difficult, said Tony Wilburn, a network specialist at
However, the VDI significantly has reduced the time it takes to manage and
troubleshoot users' PCs and allows referring physicians to access the
centralized patient data via a Web browser, Wilburn said. "We no longer
need to dispatch techs out across the county to deal with problems [that] doctors
encounter on the client devices," said Wilburn.
has deployed about 900 virtual desktops across the organization, and by
June 1, 2008
, the hospital
expects to have 3,200 virtual desktops deployed, he said.
With a VDI, caregivers can access any necessary patient information from any
physical machine. Because doctors don't have to go far from a patient's
bedside to access their medical information, patients are treated more quickly
and get more accurate, higher-quality patient care.
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The VDI also allows hospitals to centralize patient data into a single data
center, giving administrators a much higher degree of control over who can
access patient records.
Wilburn noted that storing patient data in the data center, rather than on
user machines, helps
comply with HIPAA (Health Insurance Portability and Accountability Act) regulations
and allows administrators to access and provide compliance information quickly
Virtualization also helps secure information from physical theft, which is a
significant compliance challenge for health care organizations.
"If someone stole a PC off the registration desk, there's a good chance
they'd get patient information. If they grab one of our thin clients,
they get a doorstop," said Shawn Scott, a network specialist at