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Rethinking Customer Experience in Post-Pandemic Era

Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...

IBM Storage: Squeezing Enterprise Value into Smaller...

The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...

How Box Brings Value-Adds to Enterprise Collaboration

It’s fair to say the COVID-19 pandemic has changed the world in ways we could never have imagined. In-store shopping has been replaced with...

#eWEEKchat Feb. 9: Down the Batch: Trends...

On Tuesday, Feb. 9, at 11 a.m. PST/2 p.m. EST/7 p.m. GMT, @eWEEKNews will host its 95th monthly #eWEEKchat. The topic will be "Down...

Top Data Center Switch Companies

The data network was once an IT resource to which few business leaders paid attention. Most people simply considered the network to be the...