eWEEK EDITORS

Natural language technologies are quickly gaining traction in the enterprise. We are seeing huge numbers of companies every week rolling out text analytics solutions, speech recognition systems, chatbots and every other language-processing use case imaginable. It’s no surprise that over the past three years natural language processing (NLP) has become one of the most dominant […]

Staffing levels within IT operations (ITOps) departments are flat or declining, enterprise IT environments are more complex by the day and the transition to the cloud is accelerating. Meanwhile the volume of data generated by monitoring and alerting systems is skyrocketing, and operations teams are under pressure to respond faster to incidents. Faced with these […]

Customer-experience personalization is very important for most e-commerce, digital advertising and media companies. This is because the ability to provide relevant content, product recommendations, advertisements and other digital experience elements directly impacts the B2C companies’ performance. Although personalization capabilities are widely adopted across industries, customer communications and user interfaces include so many features that can […]

One of today’s most challenging security issues for the enterprise is stopping social engineering attacks. This is a common entry point for many attackers, and any organization can fall victim. Look at the recent attack on the SANS Institute, and, of course, Twitter. Despite the frequency and potency of social engineering attacks, we often see inadequate security […]

Improved threat-detection capabilities have led to the unintended consequence of “alert overload.” Whether due to detecting an abundance of real threats or generating an excess of false-positive alerts, security analysts have become overloaded with alerts from their cybersecurity controls. Most cybersecurity teams today do not have enough bandwidth to properly address every alert. Additionally, smaller […]

Recently The Wall Street Journal published an article titled “Cyber Chiefs Watch Their People for Burnout as Pandemic Rolls On, which posited that IT security teams are burning out even more quickly than before the COVID-19 pandemic. With IT security teams supporting a vastly new remote workforce—and an even wider attack surface—that increases sophisticated cyberattack attempts by adversaries, […]

By Otavio Freire During the pandemic, employees have been targeted by bad actors like never before. To properly protect their employees, companies need to implement security tools that offer visibility and monitoring. However, employees will resist or avoid any oversight that feels like a breach of privacy. How can enterprises strike the balance of protecting […]

Seven out of ten executives whose companies had made investments in artificial intelligence reported minimal or no impact from them, according to a 2019 research report from MIT. This isn’t because the technology isn’t there; machine learning is being applied successfully in a multitude of contexts all over the world. Two of the main factors contributing […]

Some special days on the calendar are whimsical, some are over-commercialized. International Data Privacy Day, recognized each year on Jan. 28, is neither. It highlights a massive and unwieldy problem requiring immediate global attention from individuals, businesses, governments and organizations of every kind: exponential data growth in our data-filled work, lives and world means unprecedented […]

We will remember 2020 as the year of change. No business, industry, region or nation was immune to last year’s adversity, and business owners especially had to respond to new pandemic-caused challenges relating to employee safety and customer confidence. Though we’re close to a full year into the pandemic, we do see an eventual conclusion, […]