BigPanda Provides Free 90-Day Access to IT Ops Platform

Ops from Home gives IT operations, network operating center, DevOps and site reliability engineering teams access to BigPanda’s event-correlation and incident-automation platform with no obligation for participants after the three-month time period.

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BigPanda, a new-gen provider of what it claims is the first “autonomous operations” development platform that is infused with machine learning algorithms, this week announced it will make available for free for 90 days an instance of its software to IT professionals working from home to help combat the COVID-19 pandemic.   

The free 90-day accelerator program is called Ops from Home. The purpose is to give IT operations, network operating center, DevOps and site reliability engineering teams access to BigPanda’s event-correlation and incident-automation platform with no obligation for participants after the three-month time period.

Back on March 16, the White House issued its Coronavirus Guidelines for America, requiring that the essential critical workforce and companies that provide health care services, pharmaceutical companies and food supply organizations maintain their normal work schedules. Many of the IT Ops teams responsible for keeping the lights on are working from home, struggling to support and ensure high availability of their most critical services. 

The BigPanda IT Ops from Home accelerator program aims to help these organizations as well as select large enterprises that are struggling to maintain high service availability.

IT Ops from Home is designed for teams struggling with multiple monitoring tools, duplicate alerts and incidents about the same IT problem, hard-to-identify root causes, a lack of automation, minimal situational awareness across teams, dealing with system outages due to a high volume of traffic, and collaboration among distributed teams. 

The program offers the following benefits:

  • Ninety-day no-cost, no-obligation access to BigPanda’s core platform, which includes full AI/ML-driven event correlation capabilities.
  • Out-of-the-box integrations for select critical applications, services and monitoring tools, such as AWS, AppDynamics, Cloudwatch, Splunk, Azure, Jira and Slack.
  • A rapid and thorough onboarding experience.
  • Free support for 90 days and free training via virtual classroom for IT Ops, NOC and DevOps/SRE team members.

For more information, go here.