Adobe Updates Document Cloud to Spur Digital Transformation - Page 2

At the heart of Document Cloud is Acrobat DC, Adobe's core PDF solution; Adobe Sign, the company's e-signature solution that allows anyone to electronically sign and send documents from any device; and a host of companion mobile apps. For Acrobat DC, Adobe announced new commenting and annotation tools, new accessibility updates and improved deployment processes.

More than 6 billion digital and electronic signature transactions are processed through Document Cloud each year, including global businesses like AmerisourceBergen, MasterCard, The Royal Bank of Scotland and Verizon, which rely on Document Cloud and Adobe Sign for fast, secure and mobile e-signatures, according to Adobe.

"At Royal Bank of Scotland, we put our customers' experience first when rolling out new services to make their lives a little easier," Ankit Chhajer, digital lead for customer experience and sales innovation at the Royal Bank of Scotland, said in a statement. "Building on our broad adoption of Adobe Marketing Cloud, we are now turning to Adobe Document Cloud and Adobe Sign to create an elegant, hassle-free customer experience."

Adobe enhanced the mobile capabilities of Adobe Sign with the Adobe Sign app for iOS and Android (formerly known as Adobe eSign Manager DC). An updated dashboard and improved Send for Signature workflow enable users to be more productive on any device.

Meanwhile, Document Cloud offers integrations with Dropbox, Salesforce, Workday and more.

Now Adobe has added new integrations for Acrobat DC, Acrobat Reader and Adobe Sign with Box to simplify document workflows, as well as e-signature processes for enterprises. Whether users start from Box or Adobe, with just a few clicks, they will be able to view and edit PDFs without any downloading, and ensure that the latest version is automatically secured in Box, Grilli said.

In addition, users can open Box files directly in Adobe Sign to provide an electronic signature on key contracts and documents, centralizing all updates in Box and streamlining the approval process, he said. Grilli said there are more than 2 billion PDFs in Box today.

"We are focused on building a powerful centralized platform that secures and connects the content that people use every day to get their jobs done," Aaron Levie, co-founder and CEO of Box, said in a statement. "With more than 6 billion digital and electronic signature transactions a year in Adobe Document Cloud and Adobe Sign, this is a critical step in helping customers effortlessly share, access and securely manage their information."

Additionally, new integration with Acrobat DC, Acrobat Reader and Microsoft OneDrive enables organizations to access and work on PDF files stored in OneDrive directly from within the Adobe apps. And iOS users can access PDFs in OneDrive from the Acrobat Reader mobile app via the universal document picker, enabling them to work with PDF files anywhere.

"Adobe is helping companies create 100 percent digital 'customer journeys,'" said Jon Perera, vice president of product management at Adobe, in a blog post. "We've all had to fill out applications or forms online—print them, sign them with a pen, scan them back into a computer and email or upload them electronically—only to be kept in the dark on what happens after they are sent. It's a waste of time and resources that has gone on for far too long."