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Squelch is a new-gen customer experience bot developer for online businesses that serves customers after the sale — from handling onboarding on day one through trouble tickets on day 1,001.
The demise of the Google Search Appliance (announced in early 2016) marked the end of the flawed dream of off-the-shelf, one-size-mostly-fits-all enterprise search solutions. In its place is the promise of rich search-based applications that can search, explore and analyze enterprise information....
DATABASE NEWS: The move aims to expand Microsoft's work with Postgres databases and Microsoft Azure.
The January 2019 release of Azure Data Studio also gets SQL Server Profiler improvements and a host of other updates for users.
ENTERPRISE PUBLIC CLOUD NEWS: Azure Container Instances can now for the first time be started through the portal, adding flexibility for Azure workflows.
NEWS ANALYSIS: The database and web services giant is putting heavy capital investments into expanding its cloud infrastructure network globally, starting in North America with its Toronto data center. This is what it must do to compete head-on with Google, AWS, Dell EMC, IBM and other international...
TREND ANALYSIS: Major data breaches made headlines, advanced data analytics gained wider adoption, new applications for AI emerged and blockchain continued to disrupt. More of the same--only with increased data stores--is expected in 2019.
PRODUCT ANALYSIS: SailPoint’s software is used by more than 1,000 companies around the world, providing a way of managing points of exposure with the power of identity, offering a broad set of identity and access management products, while giving customers freedom to choose the deployment option...
NEWS FROM CES 2019: At CES, Big Blue officials unveil the IBM Q System One, a modular system with highly integrated components housed in a nine-foot enclosure.
eWEEK DATA POINTS: Master Product Manager for Oracle Database shares with readers some best practices on how organizations can better secure their data at the database level.
NEWS ANALYSIS: The attacks using the Ryuk ransomware, apparently from North Korea, require the best of best practices, and that means understanding why they take place and how to prepare. If you’re attacked by someone using Ryuk, it’s going to be very expensive.