For many companies, surveys are the best way to learn what customers and potential customers are thinking. Catapult Systems Inquisite 5.0 provides powerful, intuitive survey creation and management but at a high price.
Using Inquisites WYSIWYG Windows-based client, I easily built complex surveys from scratch or by using one of the products many samples and templates.
Inquisite 5.0 includes high-end features for improving the accuracy of surveys (see screen). These include randomized answer options, which thwart some survey takers tendency to always pick the first option; piping, for adding responses of questions to related follow-up questions; and improved multiscale questions, which allow a survey to measure more than one response in an area. Inquisite 5.0 also allowed me to add images within surveys.
However, at $6,000, Inquisite is high-priced for survey software. Also, businesses that want to do more than Web-based surveys should look at other products because Inquisite does not support purely e-mail-based surveys. I was able to test Inquisite only in a hosted option, but companies can also choose to run surveys from their Web servers.
For more information, go to www.inquisite.com.