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Serving Up Tech Support to Go

Écrit par

Sep 3, 2001

1 minute read

eWeek Le contenu et les recommandations de produits sont indépendants de la rédaction. Nous pouvons gagner de l'argent lorsque vous cliquez sur des liens vers nos partenaires. En savoir plus

Support.com Inc. is extending its Mobile Support Solution technical support software to the Research In Motion Ltd. BlackBerry and Microsoft Corp. Pocket PC platforms. The software already supports Palm OS mobile devices.

Mobile Support Solution can be embedded into Palm OS, BlackBerry and Pocket PC products to extend enhanced automated support services to customers. It can also be integrated into the enterprise and used with Support. coms Resolution Suite software to support business applications such as sales force automation and supply chain management, said officials in Redwood City, Calif.

Mobile Support Solution provides customers with a personalized support experience based on the specific context of a users problem. BlackBerry and Pocket PC support is due this month.

Jeff Burt

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