Siebel Posts Profit, Narrows Revenue Gap

Published: Oct 20, 2004
Updated: Feb 2, 2021
1 minute read
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Siebel Systems Inc. returned to profitability in its third quarter after reporting a loss in the same period a year ago, but fell just short of reversing a quarterly revenue decline that has entered its fourth year.

The CRM software market leader reported net income of $19.4 million in the period ended Sept. 30, compared with a $59.3 million loss in last years third quarter.

Total revenues came in at $317.1 million, down from $321.4 million in the same period a year ago, the 13th consecutive quarter that Siebels revenues have fallen year over year. License revenue accounted for the shortfall, dropping from $110 million to $104.6 million year to year.

Siebel signed 84 licensing agreements with new customers and 212 with existing customers during the quarter. It deployed 176,000 new users.

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Siebels Business Analytics product line accounted for $27.4 million in license revenue in the quarter. Contract value for its fledgling Siebel CRM OnDemand hosted service increased 32 percent over the second quarter.

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Dennis Callaghan

Dennis Callaghan is a writer for Channel Insider, focusing on developments in enterprise software and collaboration platforms. He has reported on significant industry updates, including Microsoft's CRM advancements and IBM's strategies to enhance workplace solutions for SMBs.

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