Getting a Handle on Content | eWeek

Getting a Handle on Content

Mar 8, 2004
2 minute read
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Companies looking to tie together business processes with content will get a boost from enterprise content management software releases that FileNet Corp., Open Text Corp. and Documentum Inc. will unveil this week at the AIIM conference in New York.

FileNet, of Costa Mesa, Calif., will introduce TCM (Team Collaboration Manager), a Web-based application that enables users to create a virtual Teamspace where co-workers can collaborate. Within the Teamspace, users can hold meetings, assign and track tasks, create polls, and create workflows. The TCM can be integrated into users enterprise applications so that all affected applications can be automatically made aware when relevant content in a Teamspace is created or changed, officials said.

TCM, due in the third quarter, stores structured and unstructured content in a centralized, common repository. The repository streamlines records management and lets users in a collaborative session launch a predefined business process without leaving the application, officials said.

Separately, Open Text, following up its purchase this year of Ixos Software AG, will announce the integration of e-mail archiving capabilities and content repository from Ixos Suite 6 into Open Texts Livelink records management, search and classification technology. In addition, the company will announce that Livelink search capabilities will be integrated into Ixos Suite 6. These integrations will be available in the fall.

Open Text, of Waterloo, Ontario, is also expected to detail its Web content management integration strategy, which would combine recently acquired technologies from Ixos and Gauss Interprise.

For its part, Documentum will announce two compliance offerings—Compliance Manager and Web Compliance Solution. The former, built on Documentums DocControl Manager product, is a Web-based content management application that provides an automation and auditing environment for typical content management processes such as document creation, storage, sharing, revising and distribution.

The goal is to create a content management system that meets requirements of various regulations, such as the Sarbanes-Oxley Act.

Documentum Web Compliance Solution combines Web content management, records management, monitoring and reporting. It provides the controls, methodology and infrastructure to help companies reduce the time and costs associated with Web and portal compliance, said officials in Pleasanton, Calif.

Tim Fives, manager of content solutions at York International Corp., is looking to deploy both Compliance Manager and records management technology from Documentum.

“For our Sarbanes-Oxley initiative, we need to be able to audit what we did, when we did it and why we did it,” said Fives in York, Pa. “DCM gives us the ability to do that.

“Documentums always done a lot of this kind of thing out of the box, but this is a more hardened, legitimate solution that satisfies the [Sarbanes-Oxley] Acts requirements. Were looking to bake this into all of our business processes,” Fives said.

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