M*Modal, which provides clinical documentation and speech understanding systems announced a full suite of clinical documentation improvement (CDI) software and adoption services.
The company offers a general-purpose data aggregation, analytics and physician engagement platform configured for CDI, providing a way for hospitals to enhance clinical report quality, productivity and patient outcomes.
By using natural language understanding technology to convert transcription data into information that is shareable, sortable and searchable, hospitals can gain access to large volumes of patient data trapped in the narrative. This allows them to identify documentation improvement opportunities and target actions related to physician education, and certain conditions, the company said.
“With electronic medical records, increasing data volume, and the shortage of qualified CDI specialists and nurses, hospitals need to automate many of the processes that had been managed by staff or consultants in the past,” Aaron Brauser, vice president of CDI Solutions at M*Modal, told eWEEK. “CDI software is aggregating data from the EMR and narrative reports to improve efficiency, manage costs, standardize processes and improve CDI coverage and quality. With CDI software, health care providers can spend less time reviewing charts on the floor, and focus instead on delivering patient care.”
The cloud-based CDI services are built into transcription, front-end speech and back-end CDI specialist (CDIS) processes to improve the quality of the clinical note using existing systems and workflows.
The integrated platform combines documentation improvement with the report creation process, identifying deficiencies, gaps and improvement opportunities at the time of documentation.
By linking CDI with coding workflows, M*Modal’s solutions help enable central management of reporting requirements, the company said.
Front-end CDI and central control of documentation practices across an enterprise ensure context-dependent feedback that is less disruptive to physicians, and help educate physicians to document for better clinical care, compliance and coding, including the upcoming ICD-10 standard.
The platform also offers a back-end CDIS workflow management and clinical intelligence solution to boost efficiency, automation and data centralization, according to the company.
Automated abstraction capabilities, prioritized daily work lists, summarized evidence of clinical indicators, and reporting tools are also included and work to expand existing CDI coverage while improving collaboration between coders and CDIS.
The CDI solutions are available with flexible deployment models to run in different architectures, including Citrix-based desktop and application virtualization environments.
“The primary goals for CDI will continue to be ensuring proper reimbursements and educating physicians to prevent deficiencies from ever occurring. Going forward, CDI processes need unified technology platforms that can easily capture, sort and share data,” Brauser explained. “They need software that can combine CDI and documentation workflows in real time, with decision support tools for an evidence-based approach to medicine. And they need to streamline CDI and coding workflows as well as improve collaboration across healthcare functions to break current silos.”