1AI and Robots and IoT, Oh My! Nine Tech Predictions for 2019
Artificial intelligence and robots will create “digital workers” for companies. The internet of things (IoT) will go mainstream. “Zero trust” will rule cyber-security. These are just three predictions recently published by Forrester as part of its “Predictions 2019: Transformation Goes Pragmatic” guide. One prediction will come as good news to overstretched CIOs: They are currently burdened with day-to-day IT tasks while attempting to steer a broader, more strategic digital transformation. Fortunately, Forrester forecasts that CIOs will have more time next year to focus on the latter while delegating the more routine tasks to trusted colleagues and employees. The following slide show presents nine of the predictions, with art provided courtesy of Forrester.
2CIOs Take the Reins
3AI Builds a Foundation
4Robots Reimagine Talent Management
5IoT Gets Down to Business
While consumer adoption of the internet of things has encountered hurdles, commercial industries are moving forward to enhance functions such as remote command and control. As a result, 85 percent of organizations will implement or plan to implement IoT in 2019, driving a more efficient and connected enterprise.
6The World Goes to Zero (Trust)
7Digital Goes Surgical
8CX Remains Under Fire
9Consumer Brands Enter the Outrage
10EX Takes Center Stage
With technology and other workplace distractions taking a toll on worker satisfaction and productivity, executive leaders will seek to improve the employee experience (EX). But, because so many of these efforts will be misguided and/or incomplete, 85 percent will fail.